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Remarkable customer service. [1 of 8], The value of remarkable customer service / the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (4 minutes)
- Other Title:
- Value of remarkable customer service
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, [2018]
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This video will show you an example of some very sad, very awful customer service. It will make you wince. Then, we'll discuss the importance of not acting that way. You'll also learn some surprising facts about customer behavior, as well as a new word that you'll probably never use. So much learning in such a tiny video!
- Participant:
- Jeff Havens, presenter.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126678041
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