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Customer service video series. Episode 8, Follow every rule / [created by] Jeff Havens ; the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Consumer behavior.
- Employee rules.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (3 minutes)
- Other Title:
- Follow every rule
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, 2013.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- Your business has established policies for good reasons. But what happens when you never think outside the box? This video will show you that sometimes, the exception is more important than the rule.
- Participant:
- Jeff Havens, presenter.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126676692
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