1 option
Customer Contact.
- Format:
- Video
- Series:
- Academic Video Online
- Memorable Customer Service
- Language:
- English
- Subjects (All):
- Customer relations.
- Interpersonal communication.
- Physical Description:
- 1 online resource (7 minutes)
- Place of Publication:
- Channel 1 Creative Media, [20--?]
- System Details:
- video file
- Summary:
- It makes a lot of sense that every exposure you have with a customer whether it be on the telephone or face-to-face should be the best thing that has happened to that customer all day. This Customer Contact training course is an easy to follow guide on the importance of each customer contact. After watching this video, you will be able to use a step-by-step technique on how to make your customers feel like VIPs when interacting with customers and apply improved communication and listening skills to these interactions.
- Notes:
- Title from resource description page (viewed December 14, 2020).
- Part of the metadata in this record was created by AI.
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