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Customer service video series. Episode 9, Using proper English and grammar can only hurt your career / [created by] Jeff Havens ; the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Business communication.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (3 minutes)
- Other Title:
- Using proper English and grammar can only hurt your career
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, 2013.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This tongue-in-cheek video illustrates the potential dangers of improper, overly casual, or inappropriate speech when dealing with customers.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126677313
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