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Customer service video series. Episode 10, Sound excited already! / [created by] Jeff Havens ; the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Consumer behavior.
- Employees--Attitudes.
- Employees.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (2 minutes)
- Other Title:
- Sound excited already!
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, 2013.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- You probably won't win a lot of business if you sound like you'd rather be getting your knee replaced than doing your job. This short video highlights the importance of enthusiasm in your interactions with customers, and you'll also learn a great way to call for help if you're ever stranded at sea. Have fun!
- Participant:
- Jeff Havens, presenter.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126677222
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