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Insights and strategies. 4 paths to resolving conflict / [produced by] Seven Dimensions.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Personnel management.
- Career development.
- Conflict management.
- Interpersonal conflict.
- Genre:
- Educational films.
- Instructional films.
- Physical Description:
- 1 online resource (10 minutes)
- Other Title:
- Insights and strategies. Four paths to resolving conflict
- 4 paths to resolving conflict
- Place of Publication:
- Melbourne, Victoria : Seven Dimensions, 2021.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This video, 4 Paths to Resolving Conflict, explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing conflict resolution skills show in this video will help reduce frictions that damage working relationships. We can learn to defuse emotion, establish common ground and win-win outcomes. Psychologists Peter Quarry and Eve Ash discuss practical strategies for understanding and resolving the conflicts, including how to mediate a conflict between two parties.
- Participant:
- Eve Ash, psychologist ; Peter Quarry, psychologist.
- Notes:
- Title from resource description page (viewed December 16, 2021).
- OCLC:
- 1292096033
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