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2 minutes to success. Handling a complainer / with Peter Quarry ; Seven Dimensions.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Problem employees.
- Corporate culture.
- Business communication.
- Personnel management.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (2 minutes)
- Other Title:
- Two minutes to success
- Handling a complainer
- Place of Publication:
- Melbourne, Victoria : Seven Dimensions, 2020.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- Being surrounded by complainers is hard, but as Peter Quarry points out, there's ways to handle them. You can acknowledge what they're saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don't react, there's no payoff.
- Notes:
- Title from resource description page (viewed January 25, 2021).
- OCLC:
- 1237667140
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