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Office induction series. Dealing with difficult behaviour / Channel 1 Creative Media.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Conflict management.
- Industrial safety.
- Personnel management.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (5 minutes)
- Other Title:
- Dealing with difficult behaviour
- Place of Publication:
- Dandenong, Victoria : Channel 1 Creative Media, 2018.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This video details "The Lassie System", a simple step by step system that details the verbal and visual messages you should be trying to convey. It highlights the importance of listening and how to slow the aggressor down, ease the situation and ultimately work with the individual to arrive at a mutually beneficial resolution.
- Notes:
- Title from title frames (viewed May 29, 2019).
- OCLC:
- 1103993775
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