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2:00 minutes to success. SLA - service level agreement / Seven Dimensions.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Service-level agreements.
- Personnel management.
- Genre:
- Educational films.
- Short films.
- Physical Description:
- 1 online resource (3 minutes)
- Other Title:
- 2 minutes to success. SLA - service level agreement
- Two minutes to success
- SLA : service level agreement
- Place of Publication:
- Melbourne, Victoria : Seven Dimensions, 2022.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- SLA - Service Level Agreement is a timely video that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and standards will be measured. In this video psychologist Eve Ash explains how SLAs work and the essential steps in developing them.
- Notes:
- Title from resource description page (viewed September 12, 2022).
- OCLC:
- 1347495739
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