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Portraits of public service : untold stories from the front lines / edited by Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards.

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Format:
Book
Contributor:
Zavattaro, Staci M., 1983- editor.
Sowa, Jessica E., 1975- editor.
Henderson, Alexander C., 1980- editor.
Hamilton Edwards, Lauren, 1982- editor.
ProQuest ebook central
Language:
English
Subjects (All):
Civil service--United States--Case studies.
Civil service.
Bureaucracy--United States--Case studies.
Bureaucracy.
Public service employment--United States--Case studies.
Public service employment.
Civil service--Case studies.
Bureaucracy--Case studies.
Public service employment--Case studies.
Physical Description:
1 online resource (306 pages) : illustrations.
Place of Publication:
Albany : State University of New York Press, 2023.
Contents:
Introduction : stories as knowledge creation / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards
Navigating between the state and the community : stories from community health workers / Gabriela Lotta and Juliana Rocha Miranda
Under the radar : stories from government meteorologists / Kelly A. Stevens
Revisiting librarians as public servants / Alicia Schatteman
Teachers and their monitors : negotiating disciplinary regimes in Pakistan / Moiz Abdul Majid and Sameen A. Mohsin Ali
(In)visible and (mis)understood : the public service work of American Sign Language (ASL) interpreters during emergencies / Stephanie Dolamore and Geoffrey Whitebread
Unseen but irreplaceable : the role of air traffic controllers / Sean A. McCandless
Serving in silence : the emergency manager / Kyle R. Overly
When silence is golden : stories from an elections office / Amanda D. Clark
Public defenders as constitutional pariahs, surrogate deviants, and emotional laborers / Adam Croft
New York City property tax assessment : public employees serving in silence / Michael J. Fouassier
Affordable housing and homelessness policy professionals / Maren B. Trochmann
Making in the invisible visible : the photographers and videographers in public service / Maja Husar Holmes
Arts and cultural management during the pandemic : introducing the observant servant / Sarah Berry, Dutch Reutter, Judith L. Millesen, and Maren B. Trochmann
Inconspicuously indispensable for India : the untold stories of accredited social health activists (ASHAs) / Nandhini Rangarajan, Aroon P. Manoharan, Bianca Ortiz-Wythe
Multiple mandates, competing goals, and the challenges of working in combined environmental agencies in the U.S. / JoyAnna S. Hopper
Conclusion : a path forward for the field / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards.
Notes:
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
Description based on print version record.
ISBN:
9781438493695 (electronic bk.)
143849369X (electronic bk.)
Publisher Number:
40031852343
Access Restriction:
Restricted for use by site license.

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