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ITIL® 4 Foundation Revision guide / itSMF UK.
- Format:
- Book
- Language:
- English
- Subjects (All):
- Information technology--Management--Examinations--Study guides.
- Information technology.
- Information technology projects--Management--Examinations--Study guides.
- Information technology projects.
- Electronic data processing personnel--Certification.
- Electronic data processing personnel.
- Support services (Management)--Examinations--Study guides.
- Support services (Management).
- IT infrastructure library--Examinations--Study guides.
- IT infrastructure library.
- Physical Description:
- 1 online resource (110 pages) : illustrations
- Edition:
- [First edition].
- Place of Publication:
- Norwich, [England] : TSO (The Stationery Office), [2022]
- Summary:
- This revision guide will help all those who are preparing to take their ITIL 4 Foundation examination. A practical portable pocket-size reference for easy review and testing. Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices. Sample questions and hints and tips to pass your exam are also included to help with examination preparation. Written and endorsed by itSMF, this helpful study guide is essential reading for those who want to pass the ITIL 4 Foundation examination.
- Notes:
- OCLC-licensed vendor bibliographic record.
- Includes index.
- ISBN:
- 9780113318346
- 0113318340
- OCLC:
- 1391098368
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