Stakeholder engagement : the game changer for program management / Amy Baugh.

Format:

Book

Author/Creator:

Baugh, Amy, author.

Series:

Best practices and advances in program management series.

Best Practices and Advances in Program Management Series

Language:

English

Subjects (All):

Project management.

Physical Description:

1 online resource (xv, 212 pages) : illustrations

Edition:

[First edition].

Place of Publication:

Boca Raton : CRC Press, [2015]

Language Note:

English

Summary:

This book discusses the difference between the ""science"" and the ""art"" of program management as it relates to setting and managing stakeholder expectations. It is loosely tied to the five domains of program management as established by PMI, with a heavy emphasis on program stakeholder engagement. The interdependencies between stakeholder engagement and the other domains are also highlighted. The book describes how to go about enabling stakeholder engagement tactics to drive program success. It details specific actions to be taken throughout the program life cycle and includes case studies.

Contents:

Front Cover; Contents; Introduction; Chapter 1: Stakeholder Alignment : Goals and Objectives; Chapter 2: Making Governance Work for You; Chapter 3: Identifying Stakeholders : The "Hidden" Organization Chart; Chapter 4: It Is a Matter of Trust : Building Strong Business Relationships with Key Stakeholders; Chapter 5: Leveraging Stakeholders to Prepare Your Organization for Change; Chapter 6: Enhancing Stakeholder Engagement through Effective Communication; Chapter 7: Demystifying Metrics : Measuring What Matters Most

Chapter 8: Making Meetings Count : Driving Stakeholder Engagement through Disciplined Meeting ManagementChapter 9: Where the Real Work Gets Done : Issue Resolution through Informal Governance; Chapter 10: Office Politics : From Surviving to Thriving; Chapter 11: Making a Strong Finish : Stakeholder Engagement through Program Closure; Chapter 12: Post-Launch : Every End Is a New Beginning; References; Appendix A: Case Study and Study Questions; Appendix B: Glossary; Appendix C: Acronym List; Back Cover

Notes:

An Auerbach Book.

Includes bibliographical references.

Description based on print version record.

ISBN:

9781040053799

1040053793

9780429082443

0429082444

9781482230680

1482230682

OCLC:

903245776