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Information systems technician rating stakeholders : implications for effective performance / Margaret C. Harrell [et al.].

RAND Reports Available online

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Format:
Book
Government document
Contributor:
National Defense Research Institute (U.S.)
United States. Navy.
Harrell, Margaret C.
Language:
English
Subjects (All):
United States. Navy--Officials and employees--Rating of.
United States.
United States. Navy--Communication systems--Evaluation.
United States. Navy--Information services--Evaluation.
Physical Description:
xxi, 59 pages : color illustrations.
Place of Publication:
Santa Monica, CA : :RAND National Defense Research Institute, 2011.
Summary:
An organization must make decisions along two dimensions of goals: effectiveness and efficiency. Goals may be in conflict if the organizational structure that fixes stakeholder decisionmaking leads some parts of the organization to focus on effectiveness, without considering efficiency, and other parts to focus on efficiency, without considering effectiveness. There is a potential tension between effectiveness and efficiency. The authors discuss the relationships among stakeholders involved in manpower, personnel, and training processes for managing the U.S. Navy information systems technician rating. The authors recommend that U.S. Navy leadership be cognizant of the goal orientation and strategy of organizations in order to assess whether those goal orientations are the most appropriate for organizations. Further, awareness of differing goal orientations can facilitate interactions by bringing explicit awareness of differing stakeholder strategies. The authors' recommendations are specific to the U.S. Navy information technician community but might also apply to other U.S. Navy communities.
Contents:
Machine generated contents note: ch. One Introduction
Background
Research Questions
Organization of the Report
ch. Two Theory from the Literature
Stakeholder Theory Literature
Identifying Stakeholders
Implications for the Current Study
Strategic Human Resource Management and Management Structure
Organizational Development and Organizational Change
Organizational Culture
Organizational Fit
Factors to Consider in Assessing Occupational Specialties
ch. Three Assessing Ratings
Navy Rating Characteristics and Distribution
Size and NEC Composition
Units and Commands
Summary
Information System Technician
The IT Rating Stakeholders
Selected Personnel Processes for the IT Rating
Navy Aegis Firecontrolman
The FC Rating Stakeholders
Selected Personnel Processes for the FC Rating
Navy Hospital Corpsman Rating
The HM Rating Stakeholders
Selected Personnel Processes for the HM Rating
Air Force Cyber Systems Operations
Cyber Systems Operations Force Development in General
Cyber Systems Operations Stakeholders
Selected Cyber Systems Operations Personnel Processes
Observations
ch. Four Goal Orientation of IT Stakeholders
Goal Orientation: Effectiveness, Efficiency, or Both?
Strategies That Fit with a Goal Orientation
Goal Orientations of IT Stakeholders
ch. Five Conclusion and Recommendations
Conclusion
Recommendations
APPENDIX
A.MPT Stakeholders and Relationships
B.Methodology for Effectiveness and Efficiency Goal Orientations.
Notes:
"Prepared for the United States Navy."

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