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360-degree assessments : are they the right tool for the U.S. military? / Chaitra M. Hardison [et al.]
- Format:
- Book
- Government document
- Author/Creator:
- Hardison, Chaitra M., author.
- Zaydman, Mikhail, author.
- Oluwatola, Oluwatobi A., author.
- Saavedra, Anna Rosefsky, author.
- Bush, Thomas, author.
- Peterson, Heather, author.
- Straus, Susan G., author.
- Language:
- English
- Subjects (All):
- 360-degree feedback (Rating of employees)--Evaluation.
- 360-degree feedback (Rating of employees).
- United States--Armed Forces--Officers--Rating of.
- United States.
- Physical Description:
- 1 online resource (xiii, 88 pages) : color illustrations
- Place of Publication:
- Santa Monica, CA : RAND Corporation, 2015.
- Summary:
- "In response to the National Defense Authorization Act for fiscal year 2014, which directed the Secretary of Defense to assess "the feasibility of including a 360-degree assessment [360] approach... as part of performance evaluation reports," the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD/P&R) asked the RAND Corporation to provide an outside assessment of the advisability of using 360s for evaluation purposes in the military. In addition, OUSD/P&R also requested information on the role of 360s more broadly. Thus, this report explores the pros and cons of using 360s for evaluation and development purposes in the military."--Page 4 of cover.
- Contents:
- Machine generated contents note: ch. One Introduction
- Research Questions
- Method
- Organization of This Report
- ch. Two What Are 360-Degree Assessments, and How Are They Different from Other Assessments?
- How Organizations Use 360-Feedback Programs
- Employee Views on 360 Feedback
- Evidence of Performance Improvement Using 360s
- Designing and Implementing a 360-Feedback System
- ch. Three Performance Evaluation and Promotion Processes in the Military Services
- Performance Evaluation Systems
- Promotion Process
- Summary
- ch. Four 360-Feedback Systems Currently in Use in the Military
- The Army's Multi-Source Assessment and Feedback Program
- Other 360 Efforts in the Army
- Related Efforts
- Ch. Five Using 360 Feedback: Evaluation Versus Development
- DoD Perspectives on the Use of 360s for Evaluation
- DoD Perspectives on the Use of 360s for Development
- Overall Conclusions on Advisability of Evaluation Versus Development
- ch. Six Using 360 Feedback: Other Implementation Issues
- Identifying the Right Raters
- Incorporating Coaching and Follow-Up
- Addressing Fairness and Legal Concerns
- Maintaining Trust Within the Organization
- Creating a Supportive Organizational Culture
- Obtaining Accurate Ratings
- Harming the Organization When Using 360s for Evaluation
- Making 360s Logistically Feasible and Conserving Resources
- Including Better Measures of Success
- Tailoring 360s to the Services' Needs
- ch. Seven Implications for the Military Services
- Purpose and Design Matter
- Recommendations for Using 360s in the Military.
- Notes:
- "RR-998-OSD"--Page 4 of cover
- "Prepared for the Office of the Secretary of Defense."
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