Best practices in supplier relationship management and their early implementation in the Air Force Materiel Command / Mary E. Chenoweth [et al.].

Format:

Book

Contributor:

Chenoweth, Mary E.

Series:

Technical report (Rand Corporation)

Language:

English

Subjects (All):

United States. Air Force Materiel Command.

United States.

United States. Air Force--Procurement--Evaluation.

United States. Air Force--Supplies and stores--Evaluation.

Physical Description:

1 online resource (xviii, 76 pages) : color illustrations

Place of Publication:

Santa Monica, CA : RAND Corporation, 2012.

Summary:

The Air Force is under great pressure to reduce the cost of its logistics operations and to improve their performance. The Air Force hopes to use the realized savings to fund other priority programs, such as force modernization, recapitalization, and carrying out operations. Commercial firms have had success in reducing their costs by using a technique called Supplier Relationship Management (SRM), which uses intensive management of supplier relationships to reduce costs for both the buyer and supplier and increase supplier performance. Although the Air Force has implemented an SRM program, concern over the pace and success of its supplier-development efforts led the Air Force to ask RAND Project AIR FORCE (PAF) to identify how the Air Force might enhance its SRM effort to reduce total costs more rapidly.

Contents:

Introduction Current Best Practices in Supplier Relationship Management Current Supplier Relationship Management Practices at Air Force Materiel Command Challenges and Hindrances to Implementing Supplier Relationship Management in Air Force Materiel Command Conclusions and Recommendations Appendix A: Four Stages of Krause and Handfield Methodology Appendix B: Supplier Relationship Management Spend Analyses: Methodology and Additional Results Appendix C: Supplier Relationship Management Interviews Appendix D: Supplier Relationship Management Government and Private-Sector Company Interview Protocols