Understanding government telework : an examination of research literature and practices from government agencies / Cortney Weinbaum, Bonnie L. Triezenberg, Erika Meza, David Luckey.

Format:

Book

Government document

Author/Creator:

Weinbaum, Cortney, author.

Triezenberg, Bonnie L., author.

Meza, Erika, author.

Luckey, David, author.

Contributor:

Rand Corporation, publisher.

National Defense Research Institute (U.S.), issuing body.

Intelligence Policy Center (U.S.), issuing body.

Rand Corporation. National Security Research Division, issuing body.

United States. National Geospatial-Intelligence Agency, sponsor.

Series:

Research report (Rand Corporation)

Language:

English

Subjects (All):

Telecommuting--United States.

Telecommuting.

Civil service--United States.

Civil service.

Administrative agencies--United States--Personnel management.

Administrative agencies.

Administrative agencies--Personnel management.

United States.

Physical Description:

1 online resource.

Place of Publication:

Santa Monica, CA : RAND Corporation, 2018.

Summary:

"Across the federal government, telework is the principal method for allowing employees to work outside agency facilities. This report provides an overview of the literature on telework, examines telework practices from across seven government agencies, and explains how government agencies benefit when employees engage in telework. In national security agencies, the benefits of working outside government facilities must be balanced with the need to protect classified and sensitive information. Among the federal programs examined, the authors found similarities across successful agency telework programs regarding compliance with federal and organizational policies, technological accommodations for employees, a measurable return on investment, the adaptation of performance management tools, and training. A clear understanding of the purposes of telework is essential to guiding the development of program goals, policies, and performance measures, as well as for the managers who will be responsible for developing and implementing new technology capabilities, security protocols, and training. This report can serve as a reference in understanding mechanisms that can be used to accommodate changing workforces that demand flexible work hours and the option to work from alternate locations."--Publisher's description.

Contents:

Introduction

Literature Review of Telework

Examining Federal Telework Programs

Conclusions and Recommendations

Notes:

"Prepared for the National Geospatial-Intelligence Agency"--Title page