Improving the timeliness of Equal Employment Opportunity complaint processing in Department of Defense / Miriam Matthews, Nelson Lim.

Format:

Book

Government document

Author/Creator:

Matthews, Miriam (Behavioral scientist), author.

Lim, Nelson, author.

Contributor:

Rand Corporation, publisher.

National Defense Research Institute (U.S.)

Language:

English

Subjects (All):

Complaints (Administrative procedure)--United States.

Complaints (Administrative procedure).

Diversity in the workplace--United States.

Diversity in the workplace.

Discrimination in employment--United States.

Discrimination in employment.

United States. Department of Defense--Personnel management.

United States.

Physical Description:

1 online resource (xx, 101 pages) : color illustrations

Place of Publication:

Santa Monica, CA : RAND, 2015.

Summary:

The Department of Defense (DoD) employs hundreds of thousands of full-time civilian employees, and federal laws and executive orders stipulate that it is illegal to discriminate against these persons on the basis of several protected categories, including race, color, religion, sex, age, national origin, and disability. The Offices of Diversity Management and Equal Opportunity (ODMEO) and Civilian Personnel Policy (CPP) aim to ensure that DoD abides by these laws and orders, thereby allowing DoD civilian employees to work in an environment that is free from discrimination. If a DoD civilian employee perceives that he or she has been discriminated against, the employee can contact the local Equal Employment Opportunity (EEO) office to discuss the discrimination experience(s). If the complaint cannot be immediately resolved, the individual may subsequently file a formal EEO complaint with the local EEO office. Once a person files a formal EEO complaint, federal regulations stipulate that, barring specific circumstances, the complaint should be processed within 180 days. This 180-day time period encompasses the time of formal filing to the time an EEO office mails the report of investigation (ROI) for the complaint to the complainant. Since at least 2005, 38 percent to 53 percent of EEO complaints filed each year in DoD have not been processed within this regulated 180-day time frame. This report aims to provide information that will assist DoD in addressing this lag of formal EEO complaints.

Notes:

"RAND National Defense Research Institute."

"The research was sponsored by the Office of Diversity Management and Equal Opportunity in the Office of the Secretary of Defense and conducted within the Forces and Resources Policy Center of the RAND National Defense Research Institute"--Preface