Employee Wellbeing, Work Behaviours and Work Outcomes in a Hybrid Work Context: A Study of the Relationship Between Work, Health and Performance Using Novel Workplace Data

Format:

Book

Author/Creator:

Phillips, William D.

Contributor:

Dufresne, Eliane

Hafner, Marco

Kotzen, Daniel

Stepanek, Martin

Subel, Shaun

Van Stolk, Christian

Language:

English

Other Title:

Employee Wellbeing, Work Behaviours and Work Outcomes in a Hybrid Work Context

Place of Publication:

RAND Corporation 2022

Summary:

With an increasing amount of work being carried out through digital channels, new modern workplace telemetry affords us the opportunity to understand the relationships between workplace behaviours, wellbeing and work outcomes at an increasingly granular level. This study aims to build on the understanding of the links between employees' work behaviours and lifestyle, health, wellbeing and workplace outcomes. Specifically, this study investigates the following: Are workplace behaviours, assessed using novel data, associated with employee wellbeing? Is there an opportunity to improve employee performance metrics, including engagement and productivity, with wellbeing being a mediator? To answer these research questions, the research team conducted a literature review to better understand the interlinkages between health and lifestyle factors, work behaviours and work outcomes, and analysed a proprietary employee dataset of 1,023 UK-based employees of Vitality, which incorporates Microsoft-collected workplace behaviour data and other administrative and self-reported survey data. The researchers used statistical methods including cluster analysis, regression analysis and the creation of an original composite wellbeing score to examine the relationship between workplace behaviours, employee wellbeing and work outcomes.