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Profit versus safety : mask enforcement at supermarkets during the COVID-19 pandemic / James D. Slack.
- Format:
- Book
- Author/Creator:
- Slack, James D., 1952- author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Consumer protection--Case studies.
- Consumer protection.
- COVID-19 Pandemic, 2020-2023--Case studies.
- COVID-19 Pandemic, 2020-2023.
- Supermarkets--Case studies.
- Supermarkets.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : SAGE Publications : SAGE Business Cases Originals, 2022.
- Summary:
- When Jaye entered a supermarket to buy flowers for his wife, Addison, he did not expect a situation to develop over masking and social distancing, especially when the world was well into the COVID-19 pandemic. Yet the customer in front of him, and the one behind him, defied the store's posted guidelines. Unable to gain remedy from the manager, Jaye researched the topics of business policy, ethics, and codes as applied to customer safety. He found little guidance for effective preparedness to combat pandemics. Does arrogance play a role in unpreparedness? He wonders about the consequences to business and the customers they serve.
- Notes:
- Includes bibliographical references and index.
- Description based on XML content.
- ISBN:
- 1-5297-9053-0
- 9781529790535
- OCLC:
- 1290779409
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