The Routledge handbook of language in the workplace / edited by Bernadette Vine.

Format:

Book

Contributor:

Vine, Bernadette, editor.

Series:

Routledge handbooks in applied linguistics.

Routledge Handbooks in Applied Linguistics

Language:

English

Subjects (All):

English language--Discourse analysis--Handbooks, manuals, etc.

English language.

English language--Business English--Handbooks, manuals, etc.

English language--Technical English--Handbooks, manuals, etc.

Physical Description:

1 online resource (471 pages) : illustrations.

Edition:

1st ed.

Place of Publication:

New York, NY : Routledge, [2017]

Summary:

This handbook provides a comprehensive survey of linguistic research on language in the workplace written by a global range of top scholars in the field. It covers the development of the field from the focus on institutional discourse within the perspective of conversation analysis to the dominant focus on identity in recent years.

Contents:

part, I Theoretical andMethodological Approaches

chapter Introduction / Bernadette Vine

chapter 1 InteractionalSociolinguistics / Cynthia Gordon Joshua Kraut

chapter 2 ConversationAnalysis / Merran Toerien

chapter 3 CriticalDiscourse Studies / Veronika Koller

chapter 4 LinguisticEthnography / Nick Wilson

chapter 5 CorpusLinguistics / Michael Handford

chapter 6 (Im)politenessTheory / Michael Haugh Yasuhisa Watanabe

chapter 7 RapportManagement / Jeannie Fletcher

chapter 8 SocialConstructionism / Mariana Lazzaro-Salazar

chapter 9 Communitiesof Practice / Brian W. King

chapter 10 GenreTheory / Kieran A. File

part, II Different WorkplaceSettings

chapter 11 CorporateSettings / Dorien Van De Mieroop Jonathan Clifton

chapter 12 Language inBlue-Collar Workplaces / Dorte Lønsmann Kamilla Kraft

chapter 13 Language inLegal Settings / Bronwen Innes

chapter 14 ServiceEncounters / J. César Félix-Brasdefer

chapter 15 Call CentreDiscourse / Jon S. Y. Hui

chapter 16 GeneticCounselling / Olga Zayts

part, III Key Areas ofWorkplace Talk

chapter 17 Directivesin Workplace Discourse / Junko Saito Haruko Minegishi Cook

chapter 18 RelationalTalk at Work / Julien C. Mirivel Ryan Fuller

chapter 19 Humour inthe Workplace / Bernie Chun Nam Mak

chapter 20 WorkplaceNarratives / Hans J. Ladegaard

chapter 21 Miscommunication at Work / Maria Stubbe

chapter 22 ConflictTalk / Almut Koester

chapter 23 Argumentation in the Workplace / Jérôme Jacquin

chapter 24 Interpretingin the Workplace / Chase Wesley Raymond

part, IV Identity and theWorkplace

chapter 25 Gender andthe Workplace / Louise Mullany Melissa Yoong

chapter 26 Leadership / Stephanie Schnurr

chapter 27 Intercultural Communication in the Workplace / Janet Holmes

chapter 28 Identity inthe Workplace in a Context of Increasing Multilingualism / Georges Lüdi

chapter 29 Men’sTalk in Women’s Work

Doing Being a Nurse / Joanne McDowell

chapter 30 ProfessionalIdentity Construction

Cabin Crew Discourse / Barbara Clark

part, V Applications

chapter 31 VocationalEducation / Stefano A. Losa

chapter 32 Gender,Language, and Leadership

Enabling Women Leaders / Judith Baxter

chapter 33 LanguagePreparation for Internationally Educated Professionals / Julie Kerekes

chapter 34 LanguageLearning On-the-Job / Lynda Yates.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-315-69000-4

1-317-42580-4

1-317-42581-2

9781315690001

OCLC:

993949881