Reputations at stake / William S. Harvey.

Format:

Book

Author/Creator:

Harvey, William S., author.

Series:

Oxford scholarship online.

Oxford scholarship online

Language:

English

Subjects (All):

Reputation.

Reputation--Case studies.

Public opinion.

Physical Description:

1 online resource (153 pages)

Place of Publication:

Oxford : Oxford University Press, 2023.

Summary:

Reputation is important to all of us. This book provides evidence-based and engaging examples that reveal a compelling story about the phenomenon of reputation. Organisations cannot ignore reputation because it impacts the sales of its products or services, its share price if publicly listed, and the types of employees it can attract and retain. Reputation is relevant for governments and politicians because it influences public perceptions and voting. It also relates to us at an individual level and impacts on how we can operate and integrate within our home, work, and social lives.

Contents:

Cover

Half Title

Title Page

Copyright Page

Contents

Acknowledgements

1. Reputation Matters

Diagram 1.1: The Rewards and Risks that Reputation Brings to Organizations

Reputation Forms at Many Levels

Individual Level

Team Level

Organization Level

Regional Level

Country Level

Phenomena Level

Environment

Social Movements

Health

Technology

Diagram 1.2: The Multiple Levels of Reputation

2. Reputation: What It Means and Where It's Made

What Is Reputation?

Table 2.1: Theories and Perspectives of Reputation

Reputation and Its Fragility

Table 2.2: Unpacking My Definition of Reputation

How Multiple Reputations Impact our Lives

3. Reputation and Power: How Reputation Is Built, Maintained, and Subject to Threat

How Did You Decide Who to Vote For?

Who Are the Electorate Voting For?

Stakeholder Capitalism and Stakeholder Theory

Diagram 3.1: An Inside-Out Approach to Stakeholders

Diagram 3.2: An Outside-In Approach to Stakeholders

Existential Threats

Intermediaries

Diagram 3.3: Past and Present Comparisons of Information, Media Stories, and Reputations

Diagram 3.4: The Causes, Realities, and Outcomes of Reputation

4. How Migration Affects the Reputations of Countries and Cities

Reputation of Places

Diagram 4.1: Multiple Reputations that Inform Migration Choices

Intermediaries Connecting Skilled Migrants With Countries

Labour Market Reputation

Return Migration and Brain Circulation

Diagram 4.2: The Importance of Reputation for Home and Host Countries

5. The Global Scale of Reputation and Crisis Management Across Multiple Borders

Multiple Reputations Across Borders

Diagram 5.1: The Multiple Reputations of PromCon

Social Media Reputations: The Dark Side

Social Influencers and the Spotlight They Shine on Reputations.

Cross-border Crises

6. Maintaining Positive Reputations Amid Corruption and Competing Stakeholders

Navigating Corruption and the Needs of Competing Stakeholders: Lessons from Econet in Zimbabwe and Alacrity in India

Diagram 6.1: Four Types of Stakeholder Positions to Ethical Behaviour

Navigating the Needs of Competing Stakeholders: Lessons from Rio Tinto in Madagascar

Navigating the Needs of Competing Stakeholders: Lessons from Libraries Unlimited

Diagram 6.2: Location of Fifty-four Libraries of Libraries Unlimited

Diagram 6.3: Libraries Unlimited Stakeholders

Table 6.1: Libraries Unlimited Mission and Six Core Purposes

Table 6.2: Terminology when Formulating a Strategy at Libraries Unlimited

Diagram 6.4: Five Core Objectives

Table 6.3: Stakeholder Quotations

A Summary of Navigating Competing Stakeholders

7. Aligning Purpose and Values

Diagram 7.1: Misalignment of Society, Purpose, and Values

Purpose

Diagram 7.2: Excerpt From the Business Roundtable's (2019) Statement on the Purpose of a Corporation

Business Action on Purpose

Diagram 7.3: Five Examples of Business Action on Purpose

Organizational Values and How They Can Be Internalized Within Organizations

Creating Values in HKL

Diagram 7.4: Alignment of Purpose, Values, and Identities

Diagram 7.5: Internalizing Values Through Leaders, Managers, and Employees

8. Responding to Threats

Reputation and Identity Conflict in Management Consulting

Table 8.1: Types of Identity-reputation Gaps and Responses

Diagram 8.1: Reducing the Gap Between Identity Claims and Reputation

Leadership and Cultural Change in Meat Processing

9. Doing Well by Doing Good

Surfwell: Health and Wellbeing Within Devon and Cornwall Police

Diagram 9.1: Surfwell

How Does Doing Good Make an Organization Do Well?.

Pivoting During a Global Financial Crisis in Executive Recruitment

Diagram 9.2: Managing Reputation in Response to Common Threats

The Konyaks of Nagaland: Compassion Among Headhunters

Diagram 9.3: Balancing Toughness and Kindness

Daoist Nothingness: SME Leaders in China

10. The Growing Threat of Professional Misconduct

Background on the Prison Project

What Causes People to Commit Professional Misconduct?

Diagram 10.1: Individual Triggers of Professional Misconduct

Individual Triggers

Organizational Context

Diagram 10.2: Organizational Context Drivers of Professional Misconduct

Environmental Milieu

Diagram 10.3: Environmental Milieu Drivers of Professional Misconduct

Diagram 10.4: Professional Misconduct: An Outcome of the Layering of Individual, Organizational, and Environmental Factors

Layering of Individual, Organizational, and Environmental Factors

11. Recovering From Reputation Damage

How Inmates Are Planning their Recovery

Diagram 11.1: Three Overlapping Phases of Recovery

Phase 1: Despondency and Loss of Identity

Phase 2: Acceptance, Self-Realization, and Transition

Phase 3: Thinking and Planning Recovery

The Way You Fall Affects How You Climb

Diagram 11.2: How Process, Prominence, and Proximity can Improve or Worsen Recovery From Reputation Loss

Contribution Is the Most Important Anchor to Climb

What Can We Learn From Inmates About Recovering From Reputation Damage

12. Concluding Remarks

Recap

Reputations at Stake

What Can We Do? Some Cautionary Recommendations

Diagram 12.1: Cautionary Recommendations

References

Index.

Notes:

Also issued in print: 2023.

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (viewed on May 22, 2023).

Other Format:

Print version: Harvey, William S. Reputations at Stake

ISBN:

0-19-198160-5

0-19-288653-3

0-19-288654-1

OCLC:

1374428039