Twenty-first-century access services : on the front line of academic librarianship / edited by Michael J. Krasulski and Trevor A. Dawes.

Format:

Book

Contributor:

Krasulski, Michael J., Jr., editor.

Dawes, Trevor A., editor.

Language:

English

Subjects (All):

Public services (Libraries)--United States.

Public services (Libraries).

Academic libraries--Circulation and loans--United States.

Academic libraries.

Academic libraries--Circulation and loans.

United States.

Physical Description:

xiii, 306 pages : illustrations ; 23 cm

Edition:

Second edition.

Other Title:

21st-century access services

Place of Publication:

Chicago, IL : Association of College and Research Libraries, 2023.

Summary:

Access services is the administrative umbrella typically found in academic libraries where the circulation, reserves, interlibrary loan, stacks maintenance, and related functions reside. These functions are central to daily operations and the staff are often seen as "the face" of the library. But while access services impact every user of the academic library, these functions can be unseen and often go unnoticed and uncelebrated. This thoroughly revised edition of 2013's seminal Twenty-First-Century Access Services highlights the expanded duties of these departments; the roles these services continue to play in the success of the library, students, and faculty; and the knowledge, skills, and abilities these library workers need. In four parts it explores: facilitating access, leading access services, assessing access services, and developing access services professionals.

Contents:

Part I: Facilitating access. Circulation / Karen Glover

Stacks management / David W. Bottorff

Resource sharing / Megan Gaffney

Course reserve management : evolution vs. revolution / Tom Bruno

Building management responsibilities for access services / David W. Bottorff, Katherine Furlong, and David McCaslin

Emerging technologies and spaces in access services / David McCaslin and Katherine Furlong

Part II: Leading access services. The ACRL framework access services librarianship / Brad Warren

User experience and access services / Rachel Pisciotta, Katherine Fischer, and Kristina Rose

Part III: Assessing access services. Access services and the success of the academic library / Paul Sharpe

Assessing and benchmarking access services / Nancy B. Turner and Justin Hill

Part IV: Developing access services professionals. Access services in library and information science education / Michael J. Krasulski and David McCaslin

The kept-up access services professional / Michael J. Krasulski and Stephanie Atkins Sharpe.

Notes:

Includes bibliographical references.

ISBN:

0838939317

9780838939314

OCLC:

1371267506