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The administrative dental assistant / Linda J. Gaylor.
- Format:
- Book
- Author/Creator:
- Gaylor, Linda J.
- Language:
- English
- Subjects (All):
- Dental assistants.
- Dental offices--Management.
- Dental offices.
- Dental Assistants.
- Dental Offices--organization & administration.
- Medical Subjects:
- Dental Assistants.
- Dental Offices--organization & administration.
- Physical Description:
- 1 online resource (xv, 327 pages) : illustrations (some color.
- Edition:
- 3rd ed.
- Place of Publication:
- St. Louis, Mo. : Elsevier, ©2012.
- Contents:
- Part 1: Introduction to the dental profession
- Orientation to the dental profession
- Dental basics
- Part 2: Communication skills: Principles and practices
- Communication skills and telephone techniques
- Written correspondence
- Patient relations
- Dental healthcare team communication
- Part 3: Managing dental office systems
- Computerized dental practice systems
- Patient clinical records
- Information management
- Dental patient scheduling
- Recall systems
- Inventory management
- Dental office equipment
- Part 4: Managing dental office finances
- Financial arrangements and collection procedures
- Dental insurance processing
- Bookkeeping procedures: Accounts payable
- Bookkeeping procedures: Accounts receivable
- Managing your career
- Employment strategies.
- Notes:
- Includes index.
- Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
- Description based on print version record.
- ISBN:
- 9780323291194 (electronic bk.)
- 0323291198 (electronic bk.)
- Publisher Number:
- 99993683250
- Access Restriction:
- Restricted for use by site license.
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