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Understanding public services : a contemporary introduction / edited by E.K. Sarter and Elizabeth Cookingham Bailey.
- Format:
- Book
- Language:
- English
- Subjects (All):
- Public administration--Great Britain.
- Public administration.
- County services--Great Britain.
- County services.
- Physical Description:
- 1 online resource (197 pages)
- Place of Publication:
- Bristol : Policy Press, 2023.
- Contents:
- Front Cover
- Understanding Public Services: A Contemporary Introduction
- Copyright information
- Dedication
- Table of contents
- List of figures, tables and boxes
- Notes on contributors
- Introduction: Defining and understanding public services
- Defining public services
- Public service functions
- Public service functions and the policy process
- Public services and social policy
- Overview of book
- Language use
- Pedagogical features
- References
- PART I Public services and the welfare state
- 1 Public services and public policies
- Introduction
- The policy process
- Actors and ideas
- Conflicting goals and wicked issues
- Public services and public policies
- Public services and the implementation of public policies
- Trends and developments
- Summary
- Key points
- Questions
- Further reading
- 2 Mixed economy
- Introduction
- Emergency public services and mixed provision
- Mixed provision of welfare services
- 3 Public services and the law
- Supranational institutions and the law
- The UN
- World Trade Organization
- International Criminal Court
- European Union
- National law: the UK context
- Regional and local law
- Devolution and UK regional law
- Local law
- PART II The internal dynamics of public services
- 4 Organisations and institutions
- External dynamics driving organisational change
- Political influences
- Economic influences
- Social influences
- Managing internal dynamics of organisational change
- Techniques to manage change
- Barriers to change
- 5 Strategy and strategic management
- Strategic management: context, content and process
- Strategic context
- Strategy content and strategic choices
- Strategy processes: formulation and implementation
- 6 Leadership and management
- Understanding leadership
- Leadership theory
- Understanding management
- Classic theories about management
- Modern management
- Bringing management and leadership together
- PART III Achieving social and environmental impact
- 7 Public services and the challenge of sustainability
- Sustainability: a multidimensional concept
- Sustainability challenges: from the tragedy of the commons to conflicts and trade-offs
- Sustainability in practice: a focus on public purchasing
- Sustainable public procurement
- Sustainable public purchasing between cost considerations and social impact
- Notes:
- Trends and developments
- Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
- Other Format:
- Print version: Sarter, E. K. Understanding Public Services
- ISBN:
- 9781447364023
- 1447364023
- Publisher Number:
- 40031652112
- Access Restriction:
- Restricted for use by site license.
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