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Customer Service Foundations/ with Jeff Toister and Madecraft.
- Format:
- Video
- Author/Creator:
- Toister, Jeff, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Physical Description:
- 1 online resource
- Place of Publication:
- Carpenteria, CA: linkedin.com, 2023.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Make your customers feel valued. Learn practical techniques for delivering outstanding customer service and increasing customer loyalty.
- View Jeff's LinkedIn Newsletter Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, customer service expert Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve. This course was created by Madecraft. We are pleased to host this training in our library.
- Participant:
- Presenter: Jeff Toister
- Notes:
- 2/28/2023
- Access Restriction:
- Restricted for use by site license.
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