How to heal a workplace : tackle trauma, foster psychological safety and boost happiness at work / Kerry Howard.

Format:

Book

Author/Creator:

Howard, Kerry, author.

Language:

English

Subjects (All):

Work environment.

Quality of work life.

Well-being.

Physical Description:

1 online resource (240 pages)

Place of Publication:

Melbourne, Victoria : Wiley, [2023]

Summary:

Boost wellbeing and build a robust, productive culture in your workplace Your workplace's most powerful resource is its people. That's why it's critical to balance the needs of your business with the needs of the employees who make that business happen every day. At the heart of the matter is your workplace culture: the environments and relationships that shape your business, whether physical or virtual. How to Heal a Workplace shares the insights and hands-on advice that you need to better understand how your culture impacts your team. You'll learn how to manage interpersonal challenges--and anticipate the impact of policies and procedures--to create a healthier, happier and more productive environment. Drawing on real-world stories from diverse industries, in-demand workplace mental health consultant Kerry Howard shares strategies that will help you: Boost employee wellbeing, and attract and retain staff by supporting their mental health Understand how trauma is caused by everyday events and how this impacts the workplace Combat bullying and harassment and prevent workplace injuries Foster psychological safety, improve communication, and build better relationships between colleagues In How to Heal a Workplace, you'll find the practical advice you need to create a better culture, improve productivity and increase satisfaction across every area of your business.

Contents:

Cover

Title Page

Copyright Page

Contents

Introduction

Part I Workplace Culture

Chapter 1 What is workplace culture?: Why it's the key to profitability

What is workplace culture?

What the data is telling us and how it affects your business

What does our generation have to do with our work ethic?

Where to from here?

The challenge of building focus and resilience

Adapting for a new generation: Why it is essential for growth

Recruitment specialist spells out the future for business

How do we fix it?

Chapter 2 Why it's really about collective mental health

Toxicity in the workplace

How we interact with children shapes their sense of self

Our work and our self-worth

How technology is shaping us

Our early experiences shape our future mental health

Case study: Jenny

Trauma: What is it?

How trauma results in mental health problems

Children express their needs from an early age

The impact of trauma

Trauma in the workplace

Why tackle trauma in the workplace?

Employee assistance programs

Part II The Role of Leadership

Chapter 3 Compassionate Leadership: The key to psychological safety at work

Get to know your people

Dealing with confidentiality: how much should you tell them?

Inclusive leadership

Eliminating silos with transparency

Understanding the culture

The leadership lottery

We need checks and balances

What makes our people happy?

Categorising our attributes

Working with different personality types

How do supervisors cause psychosocial injuries?

Annette's story

Change management is more than just process

Why senior leaders need to regularly review their HR data

Communication needs to be a habit

The benefit of an independent review

Spotting early signs of a negative change in culture.

Chapter 4 Conscientious Leadership: How to foster it in the workplace

The changing world of work

Consciously leading

The self-management system

Part III Risk and Psychological Safety

Chapter 6 Validation: Judgement vs acknowledgement

How our brains process trauma

What happens when we're not validated?

Why we need to validate

Validation facilitates recovery

Mediation facilitates being heard

Case study: Monica

Leadership stress

Provide recognition validation without action validation

Chapter 5 Mitigating Risk in PsychologicalSafety: Know the situations that put your staff at risk

Onboarding

New leadership

Great leaders empower solutions

It's not enough to simply listen to your people

Case study: Karen

The benefit of the doubt

Why great workers aren't always great leaders

Part IV Prevention and Recovery

Chapter 7 Industry Challenges: Known problem sectors and the quiet achievers

Responsibility

First responders

Georgeina Whelan: ACT Emergency Services Agency

Andrew Short: Queensland Fire and Emergency Services

Stuart Bartels: Australian Institute of Police Management

Stigma

The resources sector

It's not all about stigma …

Marion's story

Management as power

Women as minority groups

Why does gender representation have an impact on psychosocial safety?

TechDiversity

The solution

Community-based trauma

Empathy and the leadership lottery

The importance of compassionate people leadership

Empowerment

Social change

Chapter 8 Insurance: How to change the outcomes with attitude

Validation

The legal framework

Employer contact with injured workers

The challenge

Denial

How the Safety, Rehabilitation and Compensation Act affects government workers

Which system is the best?.

Chapter 9 Prevention: The 'recovery at work' early intervention model

Recovery at work model

How can you innovate for injured workers?

Workers Compensation Claim done?

Now the insurer is involved

Can we fix a long term problem?

Matthew's story

You need a senior leadership focus on mental health

Recipe for Success: The role of the Chief Happiness Officer

Why we need to continuously improve

Supporting people through challenges

You have the tools to be the compassionate leader you want to be

Next Steps: The power of three

References

EULA.

Notes:

Description based upon print version of record.

Andrew Short: Queensland Fire and Emergency Services

Description based on print version record.

Includes bibliographical references.

Other Format:

Print version: Howard, Kerry How to Heal a Workplace

ISBN:

9781394154487

1394154488

OCLC:

1371143232