Co-creation and co-design : applied research methods in healthcare service design / Jonathan Aitken & Deborah Shackleton.

Format:

Book

Author/Creator:

Aitken, Jonathan, author.

Shackleton, Deborah, author.

Series:

SAGE research methods. Cases.

SAGE research methods. Cases

Language:

English

Subjects (All):

Health care reform--Research--Case studies.

Health care reform.

Action research in nursing--Case studies.

Action research in nursing.

Physical Description:

1 online resource : illustrations (colour).

Place of Publication:

London : SAGE Publications, 2014.

Summary:

This case study describes a design methodology that involves the end user as a design participant by asking the question `How can design facilitate a behavior change in the use of ceiling lift equipment by Residential Care Aides (RCAs) in an extended care facility?' Focusing on the front end of the design process or the generative space, residential care aide research participants were asked to visualize their work patterns in real and ideal terms. Using a collective creativity mind-set, the visualizations produced by the residential care aides during the co-creation and user-testing sessions offered the design team rich insight into the participants' work lives, which radically affected the development of the final campaign.

Notes:

Includes bibliographical references.

Description based on online resource; title from home page (viewed on November 10, 2015).

ISBN:

9781473946354 (ebook) :

OCLC:

953359359