The role of context in qualitative case study research : understanding service innovation / Vessela Warren, Robin Bell.

Format:

Book

Author/Creator:

Warren, Vessela, author.

Bell, Robin, author.

Series:

SAGE research methods cases.

SAGE research methods cases

Language:

English

Subjects (All):

Case method.

Research methodology.

Qualitative research.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications, Ltd., 2022.

Summary:

Case study research designs are a popular approach in business and management and in work-based research projects. Case study as an umbrella research methodology, under which a researcher adopts different methods for data collection and analysis, is a particularly useful approach for research projects concerned with an in-depth investigation of a particular phenomenon within a specific real-life context. The context in case study research plays a key role, and a researcher needs to carefully consider the choices of "case" or "cases" in terms of value and uniqueness. The role of the researcher as an embedded researcher is also important as case study research offers a degree of understanding of the context under study that can only come from personal experience and involvement. There are many approaches to case study research; this SAGE case study presents and discusses a case study research design using qualitative methods for data generation such as participant observation, direct observations, and interviews (with individuals and in a group) to investigate the implementation of a service innovation process. This research approach was found useful, as the outcome of the study was intended to be an in-depth understanding of the service innovation process (the phenomenon) that was embedded within the context-specific settings of a small business services firm (the context).

Contents:

Learning Outcomes Project Background Case Study Research Design Case Study Research Design in Action Practical Lessons Learned Conclusions Classroom Discussion Questions Multiple Choice Quiz Questions Further Reading References.

Notes:

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (SAGE Publications Ltd, viewed March 29, 2023).

ISBN:

1-5296-0446-X

9781529604467

OCLC:

1302059881