Quick Scripts for Difficult Conversations/ with Alisa Cohn.

Format:

Video

Author/Creator:

Cohn, Alisa, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Physical Description:

1 online resource

Place of Publication:

Carpenteria, CA: linkedin.com, 2022.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.

Professionals often want to have the hard conversations, but they may stumble over the actual words they should use. In this course, executive coach and leadership development expert Alisa Cohn presents scripts that you can use in the most common, most delicate, and most difficult workplace scenarios. Practice how to terminate someone, as well as the conversation to have before you terminate someone. Learn how to lay someone off with compassion. Explore scripts for positive feedback and for direct, diplomatic, difficult feedback. Rehearse ways to hold someone accountable without making them feel bad, then dive into scripts such as telling someone you're putting a new leader over them, handling it when an employee gets defensive or starts to cry, and telling someone they didn't get the promotion without demotivating them. Go into delicate conversations well-prepared to say exactly what you need to say, in the best ways possible.

Participant:

Presenter: Alisa Cohn

Notes:

12/19/2022

Access Restriction:

Restricted for use by site license.