ITIL4 : High Velocity IT / AXELOS Limited.

Format:

Book

Author/Creator:

AXELOS Limited, author.

Language:

English

Subjects (All):

ITIL (Information technology management standard)--Examinations--Study guides.

ITIL (Information technology management standard).

Information technology--Management--Examinations--Study guides.

Information technology.

Information technology projects--Management--Examinations--Study guides.

Information technology projects.

Physical Description:

1 online resource (153 pages)

Edition:

First edition.

Place of Publication:

Norwich, England : The Stationery Office, [2020]

Summary:

This guide explores the ways in which digital organisations and digital operating models function in high velocity environments. ITIL 4 High Velocity IT will: (i) help practitioners to operate in a similar way to successful digitally native organizations; (ii) cover the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic testing focussing on rapid delivery of products and services for maximum value; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development.

Contents:

Intro

Copyright Page

Contents

List of figures

List of tables

Foreword

Preface

About the ITIL 4 publications

About the ITIL story

ITIL Foundation recap

Chapter 1: Introduction

1.1 Audience and scope

1.2 Background and context

Chapter 2: Key concepts of high-velocity IT

2.1 High-velocity IT

2.2 Digital technology

2.3 Digital organizations

2.4 Digital transformation

2.5 High-velocity IT objectives and key characteristics

2.6 Adopting the ITIL service value system to enable high-velocity IT

2.7 Summary

Chapter 3: High-velocity IT culture

3.1 Key behaviour patterns

3.2 Models and concepts of HVIT culture

3.3 ITIL guiding principles

3.4 Summary

Chapter 4: High-velocity techniques

4.1 Techniques for valuable investments

4.2 Techniques for fast development

4.3 Techniques for resilient operations

4.4 Techniques for co-created value

4.5 Techniques for assured conformance

4.6 Summary

Chapter 5: Conclusion

End note: The ITIL story

Further research

Glossary

Acknowledgements.

Notes:

Description based on publisher supplied metadata and other sources.

Description based on print version record.

ISBN:

9780113316410

0113316410

OCLC:

1139912580