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Health communication for healthcare professionals : an applied approach / Michael P. Pagano ; with chapters on risk management and medical malpractice by Canera L. Pagano.
- Format:
- Book
- Author/Creator:
- Pagano, Michael P., author.
- Language:
- English
- Subjects (All):
- Communication in medicine--Case studies.
- Communication in medicine.
- Physical Description:
- 1 online resource (298 pages) : illustrations, photographs
- Edition:
- 1st ed.
- Place of Publication:
- New York, New York : Springer Publishing Company, 2017.
- Summary:
- Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication.
- Contents:
- Cover
- Title
- Copyright
- Contents
- Foreword
- Preface
- Share Health Communication for Health Care Professionals: An Applied Approach
- Chapter 1: A Brief History of U.S. Health Care
- Health Communication
- A Historical Overview of Health Communication: The First American Hospital
- Impact of Wars on Health Care Delivery
- Bartering for Health Care
- A Disease-Centered Approach
- The Rise and Impact of Technology
- Pharmaceutical Contributions to Health and Costs
- Contemporary American Health Care and its Impact on Health Communication
- Reflections
- Skills Exercise
- Health Communication Outcomes
- Chapter 2: Health Care Pedagogy
- Health Communication: A Generalist Approach
- Training Providers: The Early Years
- Training Providers: The Flexner Report
- Biomedical Model
- Biomedical, Technological Specialization
- The Nursing Coculture
- Biopsychosocial Model
- The Culture of Health Care
- Chapter 3: Interpersonal and Gendered Communication
- Interpersonal Communication and Health Care
- Building Relationships
- Verbal and Nonverbal Competencies
- Role, Self, and Goal Competencies
- Sex versus Gender
- Masculine-Versus Feminine-Gendered Communication
- Chapter 4: Provider-Patient Communication
- Narratives
- Listening Versus Talking
- Audience Analysis: Across the Life Cycle
- Age
- Education
- Sex
- Gender
- Socioeconomic Status
- Stereotypes and Marginalized Populations
- Health Literacy
- Chapter 5: Intercultural Communication in Health Care
- Health Care Culture-Providers
- Chapter 6: Ethics and Health Care
- Autonomy.
- Truth Telling
- Confidentiality
- Consent for Care
- Paying for Health Care
- Quality of Life and/or Death
- Chapter 7: Capitalism, Health Care, and Health Communication
- Capitalism, Technology, and Specialization
- Managing Health Care
- Capitalism and Medicine-Influence and Bias
- From a Clinical to a Business Model
- The Economics of EMRs and EHRs
- Rewards for Treating, Not for Preventing, Illness/Injury
- Chapter 8: Health Care Organizational Communication
- Organizational Communication
- Organizational Communication Theories
- Mission, Values, and Goals
- Marketing and the Media
- Health Care Administration
- Chapter 9: Team Communication
- Team Communication in Hospitals/Health Care
- A Systems Approach
- Team Development
- Roles
- Norms
- Status
- Relationships
- Team Roles
- Managing Conflict
- Chapter 10: Provider-Provider Communication
- Hierarchy and Autonomy
- Electronic Medical Records
- Systems Approaches
- Burnout
- Chapter 11: Health Care Leadership Communication
- Traits, Skills, and Styles
- Contingency, Path-Goal, and LMX Theories
- Chapter 12: Risk Management and Health Communication
- Changing the Landscape of Risk Management
- Adverse Events: State and Federal Oversight
- Disclosure of Adverse Events
- Communication Problems: When Behavior Becomes a Risk
- Chapter 13: Medical Malpractice and Health Communication.
- Communication in Medical Malpractice
- Elements of a Medical Malpractice Action
- Causation
- Initiation of a Lawsuit
- Chapter 14: Palliative Care and End-of-Life Communication
- Palliative Care
- End-of-Life Communication
- Acceptance in Stages
- Taking a Patient-Centered Approach
- Utilizing a Family-Centered Approach
- Chapter 15: Changing the Culture and Communication of Health Care in America
- Health Care and U.S. Cultures
- Business versus Clinical Model
- Index.
- Notes:
- Includes bibliographical references at the end of each chapters and index.
- Description based on print version record.
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 0-8261-2442-9
- OCLC:
- 956649529
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