The politics of the public encounter : what happens when citizens meet the state / edited by Peter Hupe.

Format:

Book

Contributor:

Hupe, Peter L., editor.

Edward Elgar Publishing, publisher.

Language:

English

Subjects (All):

Communication in public administration.

Public administration--Public opinion.

Public administration.

Bureaucracy.

Physical Description:

1 online resource (396 pages)

Place of Publication:

Cheltenham, England ; Northampton, Massachusetts : Edward Elgar Publishing Limited, [2022]

Summary:

"On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters. Integrating empirical case studies with cutting-edge theory, The Politics of the Public Encounter investigates what happens when citizens meet the state. Adopting a realist perspective, contributors examine the dichotomy between what is expected to happen and what actually happens at the street level of government. Chapters explore topics such as rule application and individual agency, the relationship between discretion and accountability, the consequences of digitalization and citizens' impression management. Hupe concludes with a reflective essay and gives an account of what has been left aside, advancing a clear agenda for future research into the relationship between citizen and state. Advanced students and scholars of law, political science, public administration, sociology and philosophy interested in the mechanisms behind the citizen/state encounter will benefit from the book's multi-disciplinary approach. Its realist insights will also be an essential reference point for public service professionals"-- Provided by publisher.

Contents:

Front Matter

Copyright

Contents

Figures

Tables

Contributors

Preface

Acknowledgements

Introduction

1. The public encounter as object of scholarly inquiry

2. The politics of the public encounter

Part I What happens where state and citizen meet

3. The politics of street-level bureaucracy

4. The public encounter and the role of citizens

5. Discretion and accountability: Notes on perspective and avoidance

Part II The dynamics of public encounters

6. Nobody's agent: Discretion as individualistic accountability

7. Behind public encounters: Uncertainty absorption in asylum decisions

8. Professional routines in and around public encounters

9. Tensions within the public encounter: Balancing individual and population health risks

10. Public encounters and the role of citizens' impression management

Part III Public encounters in context

11. Going viral: Public encounters and digitalization

12. The public encounter as object of delegation

13. Reform and the inspection encounter: How micro-practices compromise meso-policies

14. Inspection encounters during a crisis: Suppositions from the Covid-19 pandemic

15. Public encounters and public achievements

Part IV Ethics and the public encounter

16. Modern citizenship as civil disobedience 3.0

17. The public encounter and the ethics of public office

Conclusion

18. The state of the citizen

Author index

Subject index.

Notes:

Includes bibliographical references and index.

Description based on: online resource; title from pdf title page (EBSCOhost, viewed on March 6, 2024).

Other Format:

Print version: Hupe, Peter The Politics of the Public Encounter

ISBN:

9781800889330