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Customer Service: Problem-Solving and Troubleshooting/ with Noah Fleming.
- Format:
- Video
- Author/Creator:
- Fleming, Noah, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Physical Description:
- 1 online resource
- Place of Publication:
- Carpenteria, CA: linkedin.com, 2022.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications.
- Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company.
- Participant:
- Presenter: Noah Fleming
- Notes:
- 10/31/2022
- Access Restriction:
- Restricted for use by site license.
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