Techniques and sample outputs that drive business excellence / H. James Harrington, Chuck Mignosa.

Format:

Book

Author/Creator:

Harrington, H. J. (H. James), author.

Mignosa, Chuck, author.

Series:

Little big book series (Boca Raton, Fla.)

The little big book series

Language:

English

Subjects (All):

Organizational change.

Quality control.

Problem solving.

Physical Description:

1 online resource (316 p.)

Edition:

1st ed.

Place of Publication:

Boca Raton, [Florida] ; London, [England] ; New York, [New York] : CRC Press, 2015.

Language Note:

English

Summary:

Affinity DiagramsDefinition Its Uses General Preparation Example SoftwareAdditional ReadingBrainstorming (Creative Brainstorming)Definition Its Uses General Preparation Options Example The Wildest Idea Approach The Superheroes Approach SoftwareCause-and-Effect DiagramDefinition Its Uses General Preparation Example SoftwareCheck SheetDefinition Its Uses General Preparation Example SoftwareCommitment BuildingDefinition Its Uses General Preparation ExampleConsensus BuildingDefinit

Contents:

Front Cover; Contents; Preface; Acknowledgments; About the Authors; Introduction; Chapter 1: Overview of the Approach Used in This Book; Chapter 2: Affinity Diagram; Chapter 3: Brainstorming (Creative Brainstorming); Chapter 4: Cause-and-Effect Diagram; Chapter 5: Check Sheet; Chapter 6: Commitment Building; Chapter 7: Consensus Building; Chapter 8: Consequence Management; Chapter 9: Control Chart; Chapter 10: Cost-Time Chart; Chapter 11: Data Gathering by Document Review; Chapter 12: Data Gathering by Interview; Chapter 13: Data Gathering by Samples; Chapter 14: Data Gathering by Surveys

Chapter 15: Data StratificationChapter 16: Delphi Narrowing Technique; Chapter 17: Employee Involvement; Chapter 18: Facilitated Session; Chapter 19: Flowchart; Chapter 20: Force Field Analysis; Chapter 21: Graph; Chapter 22: Kano Model; Chapter 23: Motivation Management; Chapter 24: Negative Analysis; Chapter 25: Nominal Group Technique; Chapter 26: Organizational Change Management; Chapter 27: Organizational Process Consultation; Chapter 28: Organizational Process Improvement/Business Process Improvement; Chapter 29: Pareto Analysis; Chapter 30: Prioritization Matrices

Chapter 31: Process Capability Analysis (Cp)Chapter 32: Project Charter; Chapter 33: Project Management; Chapter 34: Risk Management; Chapter 35: Role Mapping; Chapter 36: Root Cause Analysis; Chapter 37: Run Charts; Chapter 38: Scatter Diagram; Chapter 39: Solutions Evaluation; Chapter 40: Storyboarding; Chapter 41: Value Analysis; Chapter 42: Value Engineering (VE); Chapter 43: Value Proposition; Chapter 44: Voting; Chapter 45: Workflow Diagram; Glossary; Back Cover

Notes:

"A Productivity Press Book."

Description based on print version record.

Includes bibliographical references.

ISBN:

9781040084762

1040084761

9780429254451

0429254458

9781138463998

113846399X

9781466577282

1466577282

OCLC:

1080585782