1 option
Performance hubs : engaging teams in focused continuous improvement / Marc Roberts.
- Format:
- Book
- Author/Creator:
- Roberts, Marc, 1973- author.
- Language:
- English
- Subjects (All):
- Teams in the workplace--Management.
- Teams in the workplace.
- Organizational effectiveness.
- Performance.
- Physical Description:
- 1 online resource (178 pages) : illustrations
- Edition:
- First edition.
- Place of Publication:
- Boca Raton, Florida : CRC Press, 2011.
- Summary:
- A must-read for all managers, leaders, and change agents, Performance Hubs: Engaging Teams in Focused Continuous Improvement supplies a proven system for engagement that allows teams to use their own data, understand the need for performance improvement, and drive improvements at their own level. Highlighting common pitfalls in improvement initiatives, it provides the tools to help you avoid the disinterested cultural response to improvement efforts that is all too common in organizations suffering from initiative overload.The book details a comprehensive solution to help all employees visualize operational performance. It explains how to cascade the right metrics across all levels of your business to trigger the appropriate use of Lean/Six Sigma tools and techniques into strategic process areas.
- Contents:
- part Section 1: Warm Up
- chapter 1 Introduction
- chapter 2 Lean Leadership
- chapter 3 Performance Hub at a Glance
- part Section 2: Implementation
- chapter 4 The Deployment Plan and the Project Hub
- chapter 5 Identifying the Right Metrics
- chapter 6 The Review Structure
- chapter 7 Visual Performance Hub at Senior Management/Director Level
- chapter 8 Visual Performance Hub at the Management Level
- chapter 9 Visual Performance Hub at the Team Level
- part Section 3: Routine Behaviors
- chapter 10 The Art of Facilitation
- chapter 11 Target Setting
- chapter 12 Making Robust Improvements
- chapter 13 Applying the Right Medicine
- chapter 14 Holding the Gains
- chapter 15 Virtual Performance Hubs
- chapter 16 The Pitfalls
- part Section 4: Implementation and Engagement Aids
- chapter 17 Useful Icebreakers and Flips
- chapter 18 How to Use the Accompanying CD.
- Notes:
- Includes index.
- Description based on print version record.
- ISBN:
- 9781466506374
- 1466506377
- 9780429248641
- 0429248644
- 9781138463547
- 113846354X
- 9781439861332
- 1439861331
- 9781439861349
- 143986134X
- OCLC:
- 798584665
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