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Making bureaucracy work : norms, education and public service delivery in rural India / Akshay Mangla.
- Format:
- Book
- Author/Creator:
- Mangla, Akshay, 1981- author.
- Series:
- Cambridge studies in the comparative politics of education.
- Cambridge studies in the comparative politics of education
- Language:
- English
- Subjects (All):
- Bureaucracy--India.
- Bureaucracy.
- Public administration--India.
- Public administration.
- Local government--India--Citizen participation.
- Local government.
- Education, Primary--Government policy--India.
- Education, Primary.
- Education, Rural--India--Citizen participation.
- Education, Rural.
- Students with social disabilities--Education--India.
- Students with social disabilities.
- Physical Description:
- 1 online resource (xx, 420 pages) : digital, PDF file(s).
- Edition:
- 1st ed.
- Place of Publication:
- Cambridge : Cambridge University Press, 2022.
- Summary:
- What makes bureaucracy work for the least advantaged? Across the world, countries have adopted policies for universal primary education. Yet, policy implementation is uneven and not well understood. Making Bureaucracy Work investigates when and how public agencies deliver primary education across rural India. Through a multi-level comparative analysis and more than two years of ethnographic field research, Mangla opens the 'black box' of Indian bureaucracy to demonstrate how differences in bureaucratic norms - informal rules that guide public officials and their everyday relations with citizens - generate divergent implementation patterns and outcomes. While some public agencies operate in a legalistic manner and promote compliance with policy rules, others engage in deliberation and encourage flexible problem-solving with local communities, thereby enhancing the quality of education services. This book reveals the complex ways bureaucratic norms interact with socioeconomic inequalities on the ground, illuminating the possibilities and obstacles for bureaucracy to promote inclusive development.
- Contents:
- PART 1. Introduction, Puzzles & Theory
- PART 2. Implementing Primary Education in Northern India
- PART 3. Ccomparative Extensions & Implications.
- Notes:
- Title from publisher's bibliographic system (viewed on 22 Nov 2022).
- Includes bibliographical references and index.
- ISBN:
- 1-009-25803-6
- 1-009-25802-8
- 1-009-25805-2
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