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Preventing crises at your university : the playbook for protecting your institution's reputation / Simon Barker.
- Format:
- Book
- Author/Creator:
- Barker, Simon, 1969- author.
- Language:
- English
- Subjects (All):
- Universities and colleges--Ratings and rankings--United States.
- Universities and colleges.
- Educational indicators--United States.
- Educational indicators.
- Educational leadership--United States.
- Educational leadership.
- Schools--Risk management--United States.
- Schools.
- Reputation.
- Physical Description:
- 1 online resource : illustrations
- Place of Publication:
- Baltimore : Johns Hopkins University Press, [2021]
- Contents:
- Introduction. Mind the Gap
- Why Reputational Risk Matters
- A Reputational Risk Framework
- Nine Things That Go Wrong in Crises
- Effective Crisis Management I: Getting Ahead of a Crisis
- Effective Crisis Management II: Defining Roles and Responsibilities
- Effective Crisis Management III: From Chaos to Managed Process
- Crisis Communications
- Redefining Issues Management
- The Role of Leadership in Crisis
- Frameworks and Models to Manage Reputational Risk.
- Notes:
- Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
- Print version record.
- Includes index.
- Other Format:
- Print version: Barker, Simon, 1969- Preventing crises at your university.
- ISBN:
- 9781421442686
- 142144268X
- Publisher Number:
- 99992109724
- Access Restriction:
- Restricted for use by site license.
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