Promising care : how we can rescue health care by improving it / Donald M. Berwick.

Format:

Book

Author/Creator:

Berwick, Donald M. (Donald Mark), 1946-

Contributor:

Institute for Healthcare Improvement.

Language:

English

Subjects (All):

Health care reform--Citizen participation--United States.

Medical care--United States--Evaluation.

Medical care--United States--Quality control.

Patient advocacy--United States.

Physical Description:

1 online resource (312 pages) : illustrations (some color), photograph, graph

Edition:

1st ed.

Place of Publication:

San Francisco, California : Jossey-Bass, 2014.

Summary:

Promising Care: How We Can Rescue Health Care by Improving It collects 16 speeches given over a period of 10 years by Donald M. Berwick, an internationally acclaimed champion of health care improvement throughout the course of his long and storied career as a physician, health care educator and policy expert, leader of the Institute for Healthcare Improvement (IHI), and administrator of the Centers for Medicare & Medicaid Services. These landmark speeches (including all of Berwick's speeches delivered at IHI's annual National Forum on Quality Improvement in Health Care from 2003 to 2012) clearly show why our medical systems don't reliably contribute to our overall health. As a remedy he offers a vision for making our systems better - safer, more effective, more efficient, and more humane. Each of Berwick's compelling speeches is preceded by a brief commentary by a prominent figure in health care, policy, or politics who has a unique connection to that particular speech. Contributors include such notables as Tom Daschle, Paul Batalden, and Lord Nigel Crisp. Their commentaries reflect on how it felt to hear the speech in the context in which it was delivered, and assess its relevance in today's health care environment. The introduction is by Maureen Bisognano, CEO of Institute for Healthcare Improvement, and author of Pursuing the Triple Aim. Praise for previous books by Don Berwick Curing Health Care: "The book is an easy and affirming read for anyone who is familiar with and has used the TQM teachings of Dr. Joseph M. Juran and Dr. W. Edwards Deming and would be a simple and informative introduction to the concepts for anyone who has been hearing about TQM but has no idea what it is all about and wants to know more." -Permanent Fixes (blog) "Donald Berwick is the most clearly heard evangelist of applying industrial methods of continuous quality

improvement in health care." -Annals of Internal Medicine Escape Fire: "With an effective blend of common sense, real-life stories, persuasive metaphors, and out-of-the-box thinking, Dr. Berwick's presentations make for fascinating reading for anyone interested in improving America's 1.7 trillion health care system." -Piper Report "Anyone interested in change in the healthcare system would enjoy this book. In degree programs, the various speeches would be useful for discussion in a health policy readings course." -The Annals of Pharmacotherapy.

Contents:

Cover

Title page

Copyright page

Contents

Dedication

Preface

The Author

The Commentary Authors

Introduction

Chapter 1: My Right Knee

Specification Number One Is "No Needless Deaths"

Specification Number Two in the RFP Is "No Needless Pain"

Specification Number Three Is "No Helplessness"

Specification Number Four Is "No Unwanted Waiting"

Specification Number Five Is "No Waste"

Further Reading

Chapter 2: Some Is Not a Number, Soon Is Not a Time

Chapter 3: Power

Chapter 4: Mont Sainte-Victoire

Part One of the Framework: The 100,000 Lives Campaign Isn't Over

Part Two of the Framework: If You Were In, You Are In, Unless You Specifically Opt Out

Part Three of the Framework: New Goals-Reducing Injuries from Care

Part Four of the Framework: Strengthening the Infrastructure

That Leads Me to Part Five of the Framework: We'll Still Focus on Hospital Care

1. Prevent Pressure Ulcers

2. Prevent MRSA Infections

3. Eliminate Injuries from High-Alert Medications

4. Reduce Complications of Surgery by Adopting SCIP

5. Make the Care of Congestive Heart Failure Reliable-Utterly Reliable

6. Get "Boards on Board"

Chapter 5: A Message for Ramesh

Chapter 6: Eating Soup with a Fork

Chapter 7: What "Patient-Centered" Should Mean: Confessions of an Extremist

Chapter 8: Tense

Act One: The Past

Act Two: The Present

Act Three: The Future

Chapter 9: A Transatlantic Review of the NHS at Sixty

Chapter 10: The Epitaph of Profession

Chapter 11: Squirrel

Chapter 12: You Decide

Chapter 13: The Moral Test

Chapter 14: New Health System-New Professionalism

Chapter 15: To Isaiah

Chapter 16: And We Said, "No"

Index.

Notes:

"Collected speeches, 2003-2012"--Cover.

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

9781118795835

1118795830

OCLC:

862053149