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Robotics and AI for customer service using machine learning : BotsAndUs.
- Format:
- Video
- Series:
- Sage research methods.
- Language:
- English
- Subjects (All):
- Machine learning.
- Natural language processing (Computer science).
- Autonomous robots--Control systems.
- Autonomous robots.
- Robots--Design and construction.
- Robots.
- Customer services.
- BotsAndUs.
- Physical Description:
- 1 online resource (1 video file (00:13:58)) : sound, colour
- Place of Publication:
- London : SAGE Publications Ltd, 2019.
- Language Note:
- Closed-captions in English.
- Summary:
- BotsAndUs co-founder and CEO, Andre Danescu, lead software architect, Matthew Macleod, and co-founder and marketing adviser, Oana Jinga, discuss the use of machine learning and natural language processing in the development of Bo, a customer service robot, including factors considered in its development, requirements for autonomous navigation, some of the challenges faced, and the future for this technology.
- Participant:
- Speaker, Andrei Danescu.
- Notes:
- Description based on XML content.
- ISBN:
- 9781526488893
- OCLC:
- 1103522465
- Access Restriction:
- Restricted for use by site license.
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