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Responsible AI and Analytics for an Ethical and Inclusive Digitized Society : 20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1-3, 2021, Proceedings / edited by Denis Dennehy, Anastasia Griva, Nancy Pouloudi, Yogesh K. Dwivedi, Ilias Pappas, Matti Mäntymäki.
- Format:
- Book
- Series:
- Computer Science (SpringerNature-11645)
- LNCS sublibrary. Information systems and applications, incl. Internet/Web, and HCI ; SL 3, 12896
- Information Systems and Applications, incl. Internet/Web, and HCI ; 12896
- Language:
- English
- Subjects (All):
- Electronic commerce.
- Computer engineering.
- Computer networks.
- Coding theory.
- Information theory.
- Application software.
- e-Commerce and e-Business.
- Computer Engineering and Networks.
- Coding and Information Theory.
- Computer and Information Systems Applications.
- Local Subjects:
- e-Commerce and e-Business.
- Computer Engineering and Networks.
- Coding and Information Theory.
- Computer and Information Systems Applications.
- Physical Description:
- 1 online resource (XXI, 788 pages) : 129 illustrations, 70 illustrations in color.
- Edition:
- 1st ed. 2021.
- Contained In:
- Springer Nature eBook
- Place of Publication:
- Cham : Springer International Publishing : Imprint: Springer, 2021.
- System Details:
- text file PDF
- Summary:
- This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.* The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI and Analytics Decision Making; AI Philosophy, Ethics and Governance; Privacy and Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media and Analytics; and Teaching and Learning. *The conference was held virtually due to the COVID-19 pandemic.
- Contents:
- Part I: Adopting AI for Digital Transformation and Public Good
- Affordances in Human-chatbot Interaction: A Review of the Literature
- AI in the Workplace: Exploring Emotions on Chatbot Use in IT services
- Chatbots at Work: A Taxonomy of Chatbots in Organisations
- A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making
- AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data
- Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana
- Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings
- Achieving Digital-driven Patient Agility in the Era of Big Data
- Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study
- Part II. AI and Analytics Decision Making
- Wise Data-Driven Decision-Making
- Data-driven Collaborative Human-AI Decision Making
- Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making
- Big Data Analytics Affordances for Social innovation: a Theoretical Framework
- COVID-19 Discrepancies Rising from Population Density in the USA
- Part III. AI Philosophy, Ethics and Governance
- Ethics and AI Issues: Old Container with New Wine?
- Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond
- Analysing AI via Husserl and Kuhn: How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift
- The Ethical Implications of Lawtech
- Deploying AI Governance Practices: A Revelatory case Study
- Towards Ecosystems for Responsible AI: Expectations on Sociotechnical Systems, Agendas and Networks in EU Documents
- Software Developmental and Philosophical Perspective
- Part IV. Privacy and Transparency in a Digitised Society
- Stop Ordering Machine Learning Algorithms by their Explainability! An Empirical Investigation of the Tradeoff between Performance and Explainability
- Gender Bias in AI: Implications for Managerial Practices
- A Systematic Review of Fairness in Artificial Intelligence Algorithms
- Is Downloading this App Consistent with my Values? Conceptualizing a Value-Centered Privacy Assistant
- Operationalizing a Glass Box Approach by Means of Visualization: Applied to a GA-profiling Application
- Part V. Digital Enabled Sustainable Organisations and Societies
- Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study
- The Diffusion of Innovation Experience: Leveraging the Human Factor to Improve Technological Adoption Within an Organisation
- Exploring the Link Between Digitalization and Sustainable Development: Research Agendas
- Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review
- The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review
- VI. Digital Technologies and Organisational Capabilities
- To Study BIM as Boundary Objects from the Knowledge-As-Practice Perspective in the Construction Project - A Conceptual Framework
- Understanding How Enterprise Architecture Contributes to Organizational Alignment
- How Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits
- ICT-based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach
- Industry 4.0 and Organisations: Key Organisational Capabilities
- Part VII. Digitised Supply Chains
- How Does IOS-enabled Business Intelligence Enhance Supply Chain Performance?
- A Review of AI in the Supply Chain Industry: Preliminary Findings
- A Dynamic Capability Lens to Investigate Big Data Analytics and Supply Chain Agility: Antecedents and Outcomes
- The Effect of Data-driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information quality
- Part VIII. Customer Behavior and E-business
- The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-analysis
- Explaining the network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems
- An Overview of the Application of Sentiment Analysis in Quality Function Deployment
- Cash is King, isn't it? Payment Preferences and Switching Intentions of German Customers
- Mining Segmentation Patterns Using E-commerce Retail Data: An experience report
- Part IX. Blockchain
- Blockchain in a Business Model: Exploring Benefits and Risks
- Key Characteristics to Create Optimized Blockchain Consensus Algorithms
- A Systematic Literature Review of Blockchain Consensus Protocols
- New Trend on the Block: How Blockchain Technology is Impacting the Fashion Industry from the Consumer's Perspective
- Part X. Information Systems Development
- Digital Transformation of Software Development: Implications for the Future of Work
- Business Analytics Continuance in Software and Systems Development Projects - A Preliminary Analysis
- Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance
- Part XI. Social Media and Analytics
- Modeling Malicious Behaviors and Fake News Dissemination on Social Networks
- Developing Machine Learning Model for Predicting Social Media Induced Fake News
- A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media
- Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems
- Impact of COVID-19 pandemic on E-participation of Fans in Sports Events
- Investigating the Dynamics of Polarization in Online Discourse during COVID-19 Pandemic
- Ecosystem of Social Media Listening Practices for Crisis Management
- #SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter
- Part XII. Teaching and Learning
- A Multi-Level Analysis of Mistrust/Trust Formation in Algorithmic Grading
- Computational Numeracy (CN) for under-prepared, novice programming students
- Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test
- Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education
- Social Exclusion in Gamified Information Systems.-.
- Other Format:
- Printed edition:
- ISBN:
- 978-3-030-85447-8
- 9783030854478
- Access Restriction:
- Restricted for use by site license.
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