Visible knowledge for flawless designs : the secret behind lean product development / Allen C. Ward ; with contributions from Dantar Oosterwal and Durward K. Sobek II.

Format:

Book

Author/Creator:

Ward, Allen C., author.

Contributor:

Oosterwal, Dantar P., contributor.

Sobek, Durward K., II, contributor.

Language:

English

Subjects (All):

Lean manufacturing.

New products.

Information visualization.

Physical Description:

1 online resource (116 pages)

Edition:

1st ed.

Place of Publication:

New York, NY : Routledge, Taylor & Francis Group, [2018]

Summary:

Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade despite worldwide overcapacity in the auto business. This book presents the reader with a systematic approach to create, capture, and display knowledge in a way that allows development teams to optimize the design of their products and production processes. Visible knowledge not only applies to knowledge management, but provides a means of collaboration to facilitate better decision-making in the development process. This book has evolved out of a manuscript that Allen Ward, the foremost U.S. expert on lean product development, was writing at the time of his untimely death. It is not intended to be a treatise of Lean product development methods. Quite the opposite--it is focused on one small piece, "visible knowledge." It is, however, one technique that Dantar Oosterwal and Durward Sobek have found to be very effective at Harley-Davidson and other places, and a tool that can make a difference whether used by itself or as a starting point for a larger journey into Lean product development. In completing this work, Oosterwal and Sobek kept the aim true to Allen's original intent. The preface and first three chapters are essentially Allen's original intellectual contribution. They have made editorial changes to improve readability and clarity of explanation. Throughout, they have attempted to preserve Allen's voice in the writing, even keeping the narrative in first person as it was originally written. They have also added a fourth chapter that highlights some practical ways to apply the ideas presented in earlier chapters, illustrated with case examples from their experience.

Contents:

Cover

Half Title Page

Title Page

Copyright Page

Contents

Foreword: How This Book Came to Be

Preface: What You'll Learn

Acknowledgments

About the Authors

Chapter 1: How and Why to Use Visible Knowledge

What Is Visible Knowledge?

The Basic Concept

How Visible Knowledge Changes the Development Process

The Wright Brothers, "Understand Then Design," and the P-51

The Efficiency of Visible Knowledge

The Problem

Overcoming the Objections

Reference

Chapter 2: How to Create Visible Knowledge

Choosing the Issues to Investigate

How We'll Approach the Problem

Step 1: State the Issue

Step 2: Draw a Picture

Step 3: Create a Causal Diagram

Substep A

Substep B

Substep C

Substep D

Substep E

Step 4: Finding Data and Creating Curves

Step 5: Countermeasures

Chapter 3: Visible Knowledge and Companies

Organizing Your Knowledge

Changing Management Roles and Skills

Making Sure Your People Create Visible Knowledge

Conducting Effective Design Reviews

Changing Your Development Process

Changing the Research Organization

Changing Supplier Relationships

Changing the Test Organization

Conclusion: Better, Faster, Cheaper

Chapter 4: Applying Visible Knowledge

Establish a Visible Knowledge Mindset

Summary

Alternative Ways of Building Visible Knowledge

Leveraging Existing Data

Tapping the Experience of Seasoned Employees

Using Designed Experiments

Use Visible Knowledge to Enhance Cross-Functional Collaboration

Presentation Is Important

Leading the Change

The Journey Is Just Begun

Index.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781351266741

1351266748

9781351266765

1351266764

9781351266758

1351266756

OCLC:

1032724631