The autonomous enterprise : powered by AI / Sarah Burnett.

Format:

Book

Author/Creator:

Burnett, Sarah, author.

Language:

English

Subjects (All):

Business enterprises--Technological innovations.

Business enterprises.

Artificial intelligence--Industrial applications.

Artificial intelligence.

Physical Description:

1 online resource (221 pages)

Place of Publication:

England : BCS Learning & Development Limited, [2022]

Summary:

The journey towards the autonomous enterprise has begun; there are already companies operating in a highly automated way, and with intelligent solutions offering compelling returns on investment, more organisations will be joining their ranks. With a workforce of machines that are augmented by humans, the autonomous enterprise will turn the current organisational model on its head. Every corporate decision-maker will need to understand the new model, learn about the possibilities and the opportunities it presents, the risks, the shifting competitive landscape, and how to navigate the journey of change. This book is your guide to this innovation, presenting the concepts in real world contexts by covering the art of the possible today and providing glimpses into the future of business.

Contents:

Front Cover

Half-Title Page

Bcs, The Chartered Institute For It

Title Page

Copyright Page

Contents

List of figures and tables

Author

Foreword by Professor Leslie Willcocks

Acknowledgements

Abbreviations

Glossary

Useful websites

Preface

PART 1: THE RISE OF THE AUTONOMOUS ENTERPRISE

1. INTRODUCTION AND OVERVIEW

What is the autonomous enterprise and why we need to learn about it?

The birth of the autonomous enterprise

AI for innovation

AI for efficiency

Going from digital to phygital

AI adoption

Summary

2. WHAT YOU NEED TO KNOW ABOUT AI

The evolution of AI and why it is rapidly advancing now

Breaking it down: Making AI work for you

3. AI FOR INNOVATION

Applying AI to innovation in your business

AI and creativity

The AI fountain

4. AI FOR EFFICIENCY

Bringing AI for efficiency to life

What is intelligent automation?

The role of IA in business efficiency

IA technologies

PART 2: CASE STUDIES

5. THE BIONIC CUSTOMER SERVICE AGENT AT SIEMENS GLOBAL BUSINESS SERVICES

About Siemens Global Business Services

The business context

The bionic agent for service ticket processing

6. RETAINING THE HUMAN TOUCH AT CALDERDALE COUNCIL

Background

About Calderdale Council

Introducing VIRA

7. AI IMPROVING STROKE CARE AT THE ROYAL BERKSHIRE NHS FOUNDATION TRUST

About RBFT

The healthcare context

Under the hood of the technology

8. AI IN SALES OPTIMISATION AT WÄRTSILÄ

About Wärtsilä

The sales optimisation solution

PART 3: THE SHAPE OF THINGS TO COME - THE AUTONOMOUS ENTERPRISE

9. THE AUTONOMOUS ENTERPRISE

The start of the journey

Autonomous enterprise definition.

Turning knowledge processes inside out

The autonomous enterprise mindset

The ongoing autonomous enterprise journey

How things can go wrong

10. AUTOMATION AND SOCIETY

Jobs for humans

Creation of new roles

AI ethics

Ethical technology

AI for good

Afterword

References

Further reading

Index.

Notes:

Description based on print version record.

"BCS Learning & Development Limited"

ISBN:

9781780175843

1780175841

OCLC:

1295279965