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Business analysis techniques : 123 essential tools for success / James Cadle [et al.]
- Format:
- Book
- Author/Creator:
- Cadle, James, author.
- Paul, Debra, Author.
- Hunsley, Jonathan, Author.
- Reed, Adrian, Author.
- Beckham, David, Author.
- Turner, Paul, Author.
- Language:
- English
- Subjects (All):
- Business analysts.
- Business planning.
- Organizational effectiveness.
- Physical Description:
- 1 online resource (388 pages)
- Edition:
- Third edition.
- Place of Publication:
- BCS Learning & Development Limited 2021
- Summary:
- The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is required. This new edition provides 123 possible techniques and practical guidance on how and when to apply them.
- Contents:
- Cover
- Copyright Page
- CONTENTS
- FIGURES AND TABLES
- AUTHORS
- FOREWORD
- ACKNOWLEDGEMENTS
- LIST OF ABBREVIATIONS
- USEFUL WEBSITES
- PREFACE
- 1 STRATEGIC CONTEXT
- INTRODUCTION
- EXTERNAL ENVIRONMENT ANALYSIS
- INTERNAL ENVIRONMENT ANALYSIS
- STRATEGY ANALYSIS
- PERFORMANCE MEASUREMENT
- 2 SITUATION INVESTIGATION
- THE HOLISTIC CONTEXT
- QUALITATIVE INVESTIGATION
- QUANTITATIVE INVESTIGATION
- DOCUMENTING THE SITUATION
- 3 FEASIBILITY ASSESSMENT AND BUSINESS CASE DEVELOPMENT
- IDEATION
- OPTION EVALUATION
- GOVERNANCE
- 4 BUSINESS PROCESS IMPROVEMENT
- PROCESS INVESTIGATION
- ENTERPRISE ANALYSIS
- EVENT-RESPONSE ANALYSIS
- ACTOR-TASK ANALYSIS
- PROCESS ANALYSIS
- CUSTOMER EXPERIENCE ANALYSIS
- 5 REQUIREMENTS DEFINITION
- REQUIREMENTS ELICITATION
- REQUIREMENTS ANALYSIS
- REQUIREMENTS DOCUMENTATION AND MODELLING
- REQUIREMENTS PLANNING AND MANAGEMENT
- REQUIREMENTS VALIDATION
- 6 BUSINESS ACCEPTANCE TESTING
- TEST CONDITION ANALYSIS
- TEST DESIGN
- 7 BUSINESS CHANGE DEPLOYMENT
- BUSINESS READINESS ASSESSMENT
- PEOPLE READINESS ASSESSMENT
- POST-CHANGE REVIEW
- 8 STAKEHOLDER ENGAGEMENT
- IDENTIFYING STAKEHOLDERS
- ANALYSING STAKEHOLDERS
- UNDERSTANDING STAKEHOLDER PERSPECTIVES
- COMMUNICATING AND NEGOTIATING WITH STAKEHOLDERS
- BIBLIOGRAPHY
- INDEX
- Back Cover.
- Notes:
- "BCS Learning & Development Limited"
- 1. Strategic Context2. Situation Investigation3. Feasibility Assessment and Business Case Development 4. Business Process Improvement5. Requirements Definition6. Business Acceptance Testing 7. Business Change Deployment8. Stakeholder Engagement.
- Includes bibliographical references and index.
- Description based on print version record.
- ISBN:
- 1-78017-570-1
- 1-78017-571-X
- OCLC:
- 1263024428
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