My Account Log in

1 option

Handbook of market research / Christian Homburg, Martin Klarmann, Arnd Vomberg, editors.

Springer Nature - Springer Reference Module Humanities and Social Sciences eBooks 2022 Available online

View online
Format:
Book
Contributor:
Homburg, Christian, 1962-
Klarmann, Martin.
Vomberg, Arnd.
Language:
English
Subjects (All):
Marketing research--Handbooks, manuals, etc.
Marketing research.
Genre:
Electronic books.
Handbooks and manuals.
Physical Description:
1 online resource (1108 pages)
Place of Publication:
Cham, Switzerland : Springer, [2022]
Summary:
In this handbook, internationally renowned scholars outline the current state-of-the-art of quantitative and qualitative market research. They discuss focal approaches to market research and guide students and practitioners in their real-life applications. Aspects covered include topics on data-related issues, methods, and applications. Data-related topics comprise chapters on experimental design, survey research methods, international market research, panel data fusion, and endogeneity. Method-oriented chapters look at a wide variety of data analysis methods relevant for market research, including chapters on regression, structural equation modeling (SEM), conjoint analysis, and text analysis. Application chapters focus on specific topics relevant for market research such as customer satisfaction, customer retention modeling, return on marketing, and return on price promotions. Each chapter is written by an expert in the field. The presentation of the material seeks to improve the intuitive and technical understanding of the methods covered.
Contents:
Intro
Preface
List of Reviewers
Contents
About the Editors
Contributors
Part I: Data
Experiments in Market Research
Introduction
Experimentation and Causality
Experimental Design
Definition of the Research Question
Determination and Operationalization of the Sources of Variation
Independent Variable(s)
Extraneous Variables
Definition and Operationalization of the Measured Response-Variables
Operationalization of the Dependent Variable(s)
Mediators
Decision About the Environmental Setting
Laboratory Experiments
Field Experiments
Online Experiments
Determination of the Experimental Units and Assignment to Treatments
Number of Participants and Sampling Procedure
Incentivization of Participants
Assigning Participants to Experimental Treatments
Preliminary Testing
Exemplary Experimental Study
Ethical Issues in Experimental Research
Conclusion
References
Field Experiments
Motivation
Defining a Field Experiment
Defining an Experiment
Lab Versus Field Experiments
Key Features of Field Experiments
Online Experiments
Experimentation: Causal Inference and Generalizability
Estimating the Causal Effect of a Treatment
The Average Treatment Effect
Causality and Internal Validity
Generalizability of Findings and External Validity
Sample Size
Experimental Design and Multivariate Experiments
Examples of Field Experiments
Case Studies
Field Experiments in Business
Field Experiments in the Academic Literature
Conclusions
Cross-References
Crafting Survey Research: A Systematic Process for Conducting Survey Research
Introduction: Relevance of Survey Research
Understanding Survey Bias
Fundamentals of Survey Research
Psychology of Survey Response
Measurement Theory
Reliability and Validity: Fundamentals
Reliability and Validity: Implications for Survey Research
Sources of Systematic Errors in Survey Research: Measurement Errors
Common Method Bias
Key Informant Bias
Social Desirability
Response Styles
Sources of Systematic Errors in Survey Research: Representation Errors
Non-sampling Bias
Non-response Bias
Survey Research Process
Selection of Research Variables
Which Relationships Are of Particular Interest?
Selection of Survey Method
Should Data be Collected Personally, by Telephone, in Written Form, or as an Online Survey?
How Can Data Be Collected in an Online Context?
Questionnaire Design
Decision About the Survey Content
What Are the Key Phenomena that Should Be Addressed in the Survey?
What Phenomena Should Be Measured for Control Purposes?
How Many Phenomena Can Be Included?
Decisions About the Question Content
What Questions about a Certain Phenomenon Should Be Asked?
Notes:
Are the Respondents Sufficiently Knowledgeable to Answer the Questions?
Includes index.
Online resource; title from PDF title page (SpringerLink, viewed December 15, 2021).
Other Format:
Print version: Homburg, Christian. Handbook of Market Research.
ISBN:
9783319574134
3319574132
9783319574127
3319574124
OCLC:
1288211615
Access Restriction:
Restricted for use by site license.

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Library Catalog Using Articles+ Library Account