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Handbook of innovation in public services / edited by Stephen P. Osborne and Louise Brown.
- Format:
- Book
- Series:
- Elgar original reference
- Language:
- English
- Subjects (All):
- Public administration--Information resources management.
- Public administration.
- Internet in public administration.
- Electronic government information.
- Genre:
- Electronic books.
- Physical Description:
- 1 online resource (xiv, 587 pages)
- Place of Publication:
- Cheltenham : Edward Elgar Pub. Limited, 2013.
- Summary:
- Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.
- Contents:
- pt. I. The context of innovation in public services
- part II. Innovation and change in public services
- part III. Key managerial issues in innovation in public services
- part IV. ICT, e-government and innovation
- part V. Collaboration, networks, co-production and the role of the third sector in innovation in public services
- part VI. Innovation in public services in practice
- part VII. Conclusions.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 9781849809757 (e-book)
- Access Restriction:
- Restricted for use by site license.
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