Social engineering : how crowdmasters, phreaks, hackers, and trolls created a new form of manipulative communication / Robert W. Gehl and Sean T. Lawson.

Format:

Book

Author/Creator:

Gehl, Robert W., author.

Lawson, Sean T., 1977- author.

Series:

The MIT Press Series

The MIT Press

Language:

English

Subjects (All):

Social media--Security measures.

Social media.

Computer networks--Security measures.

Computer networks.

Internet fraud.

Social engineering.

Physical Description:

1 online resource (xi, 328 pages)

Edition:

1st ed.

Other Title:

How crowdmasters, phreaks, hackers, and trolls created a new form of manipulative communication

Place of Publication:

Cambridge The MIT Press 2022

Cambridge : The MIT Press, [2022]

Language Note:

English

Summary:

"From the phone phreaks of the 1970s to Anonymous, how how hackers deploy persuasion, helpfulness, manipulation, and deception to gain access to sensitive information"-- Provided by publisher.

Contents:

Introduction: The Emergence of Masspersonal Social Engineering

Why "Social Engineering" Is a Good Label

On Social Engineering

On Masspersonal Communication

Masspersonal Social Engineering

Plan of the Book

I Engineering the Social

1 Crowdmasters: The Rise and Fall of Mass Social Engineering, 1920-1976

Engineering Society

Social Reformers

Managerialist Social Engineers

Public Relations and the Mass Social Engineers

"Social Engineering" Becomes a Pejorative

Conclusion

2 Phreaks and Hackers: The Rise of Interpersonal Social Engineering, 1976-Present

Intellectual Roots of Hacker Social Engineering

The Phone Phreaks

Phreaking and Hacking via Social Engineering

Hacker Social Engineering as Interpersonal Communication

Relating Mass and Interpersonal Social Engineering

II The Social Engineering Process

3 Trashing: From Dumpster Diving to Data Dumps

What Makes Social Engineering Trashing Possible?

Making a Trash Society: Sanitary Engineering and Mass Social Engineering

A Philosophy of Garbage

In the Dumpster

The Digital Dumpster

Trashing in the Digital Dumpster

Conclusion: Surveys, Dumpster Diving, and OSINT

4 Pretexting: Recognizing the Mitnick Mythology

Hacker Pretexting

Mass Social Engineering Pretexts

The "World's Most Famous Hacker"

Theories of Identity Play

Recognizing Mitnick's Pretexting Successes: Structural Factors

Social Engineering and Stereotyping

5 Bullshitting: Deception, Friendliness, and Accuracy

On Bullshit with the Phone Phreaks

Bullshitting the Operator: Best Practices

Bullshitting in Hacker Social Engineering

Bullshit among the Mass Social Engineers

6 Penetrating: The Desire to Control Media and Minds.

Interpersonal Penetration Metaphor: Sexual Conquest

Professional Penetration

Mass Social Engineering Metaphors: Bullets

Media Penetration by the Numbers

Penetrating Us for Our Own Good?

III Masspersonal Social Engineering

7 Contemporary Masspersonal Social Engineering

The Social Engineering Process

Masspersonal Social Engineering Cases: Russia and Cambridge Analytica

Masspersonal Social Engineering since 2016

8 Conclusion: Ameliorating Masspersonal Social Engineering

Is Masspersonal Social Engineering Effective?

Can Masspersonal Social Engineering Be Ethical?

What to Do about Masspersonal Social Engineering?

Notes:

Includes bibliographical references and index.

OCLC-licensed vendor bibliographic record and online resource.

Other Format:

Print version: Gehl, Robert W. Social engineering.

ISBN:

0-262-36892-7

0-262-36893-5

OCLC:

1286684156