Experience, inc : why companies that uncover purpose, create connection, and celebrate their people will triumph / Jill Popelka.

Format:

Book

Author/Creator:

Popelka, Jill, author.

Language:

English

Subjects (All):

Employee motivation.

Personnel management.

Organizational effectiveness.

Physical Description:

1 online resource (243 pages)

Edition:

First edition.

Place of Publication:

Hoboken, New Jersey : Wiley, [2022]

Summary:

"The "worker-first experience" is not just a new trend, but the evolution of what it means to work and be part of an organization, and recent power shifts within it. What can leaders, managers, and CHROs, do to position their companies to thrive in the new world? There are many issues for the C-Suiter to navigate -- yet they're all united by the need to focus on employee - human -- experience. A flexible, versatile workforce will help your business overcome current challenges and define your future. The successful organizations are making the employee experience more central. This book will give you, the leader, insights about how to think about and outfit your company, in a way that works for your firm, your sector, and your industry"-- Provided by publisher.

Contents:

Cover

Title Page

Copyright Page

Contents

Foreword

Employee Experience: It's Here to Stay

Part 1 Let's Start Here

Chapter 1 A Brief, Not Particularly Employee-Friendly History of Work

It's Different Now

The Challenge and the Opportunity

Chapter 2 Employee Experience: The New Why

What Exactly Is "Employee Experience"?

What Employees Want

Keeping Pace

Getting It Right

The X Factor: A Belief in People

Part 2 Breaking Down Employee Experience

Chapter 3 More Than a Job: Purpose, Meaning, Connection

Making It Real

Connecting to the Why

Passion Drives Purpose

Chapter 4 You Got This: Agency and Autonomy

Who Owns the Action?

It's About Trust

It's About Choice

What Next?

Chapter 5 We Belong: Progress on Diversity, Equity, and Inclusion

Business Beyond Bias

Democratizing Opportunity

More Than Lip Service

Chapter 6 I Value You: Belief, Recognition, Appreciation

Everyone Has Value

Recognition Builds Culture

The Big Power of a Little Appreciation

Part 3 Foundations for a Great Employee Experience

Chapter 7 Authentic Beats Perfect: Leadership Today

Managers Have It Tough

Style Is Substance

Empowering and Unleashing Potential

The (Dreaded) Meeting and Other Gatherings

Transparency and Trust

People Don't Quit Companies

Chapter 8 Collaboration at Work: Humane Technology

The People Part

Give and Take

A Bad Use of Tech

The Digital Employee Experience

Where's the Off Switch?

Chapter 9 Thriving at Work: A Focus on Health

Mind, Body, and Spirit

Toward Better Mental Health

Toward Better Physical Health

Doing Your Part

Part 4 So What?

Chapter 10 The Results Are In: Productivity and Effectiveness

Different People, Different Styles

Never Mistake Activity for Impact

Crushing the Obstacles.

Productivity from Anywhere

Chapter 11 Keep the Pace: Agility and Resilience

A Learning Culture

Every Learner Is Different

Resilience

Chapter 12 Sustainable Growth for People and Business

All Voices Should Be Heard

Expanding the Tent

Achieving People Sustainability

Leading the Way in Employee Experience

Epilogue

Storm Home

Notes

Chapter 1: A Brief, Not Particularly Employee-Friendly History of Work

Chapter 2: Employee Experience: The New Why

Chapter 3: More Than a Job: Purpose, Meaning, Connection

Chapter 4: You Got This: Agency and Autonomy

Chapter 5: We Belong: Progress on Diversity, Equity, and Inclusion

Chapter 6: I Value You: Belief, Recognition, Appreciation

Chapter 7: Authentic Beats Perfect: Leadership Today

Chapter 8: Collaboration at Work: Humane Technology

Chapter 9: Thriving at Work: A Focus on Health

Chapter 10: The Results Are In: Productivity and Efficiency

Chapter 11: Keep the Pace: Agility and Resilience

Chapter 12: Sustainable Growth for People and Business

Acknowledgments

About the Author

Index

EULA.

Notes:

Description based on print version record.

Includes index.

ISBN:

9781119852889

1119852889

OCLC:

1303569362