1 option
Reinforcements : How to get people to help you. / Heidi Grant.
O'Reilly Online Learning: Academic/Public Library Edition Available online
O'Reilly Online Learning: Academic/Public Library Edition- Format:
- Sound recording
- Author/Creator:
- Grant, Heidi.
- Language:
- English
- Physical Description:
- 1 online resource (4 audio files) : digital
- Edition:
- Unabridged.
- Other Title:
- Reinforcements
- Place of Publication:
- Rego Park : Ascent Audio, 2020.
- System Details:
- audio file
- Summary:
- Humans have a natural instinct to help others. Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone—social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry. However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues—in a way that leaves them feeling genuinely happy to lend a hand.
- Participant:
- Narrator: Randye Kaye.
- Notes:
- Unabridged.
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.