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Ten Steps to ITSM Success - A Practitioner’s Guide to Enterprise IT Transformation / Rogers, Timothy.
- Format:
- Sound recording
- Author/Creator:
- Rogers, Timothy, author.
- Esposito, Angelo, author.
- Language:
- English
- Subjects (All):
- Business enterprises--Information technology--Management.
- Business enterprises.
- Information technology--Management.
- Information technology.
- Organizational change--Management.
- Organizational change.
- Genre:
- Audiobooks.
- Physical Description:
- 1 online resource (24203 pages)
- Edition:
- 1st edition
- Other Title:
- Ten steps to Information Technology Service Management
- Place of Publication:
- IT Governance Publishing, 2018.
- System Details:
- audio file
- Summary:
- There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
- Notes:
- Online resource; Title from title page (viewed October 23, 2018)
- Title from resource description page (Safari, viewed January 24, 2020).
- ISBN:
- 9781787781009
- 1787781003
- OCLC:
- 1137802565
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