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SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management / Clifford, David.
- Format:
- Sound recording
- Author/Creator:
- Clifford, David, author.
- Language:
- English
- Subjects (All):
- Information technology--Management.
- Information technology.
- Genre:
- Audiobooks.
- Physical Description:
- 1 online resource (4175 pages)
- Edition:
- 1st edition
- Other Title:
- Service Integration and Management/Multi-Sourcing Integration
- Place of Publication:
- IT Governance Publishing, 2018.
- System Details:
- audio file
- Summary:
- This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
- Notes:
- Online resource; Title from title page (viewed October 18, 2018)
- Title from resource description page (Safari, viewed January 24, 2020).
- ISBN:
- 9781787780989
- 1787780988
- OCLC:
- 1137802564
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